El Pollo Loco

Kim Bo

We are staying at the hotel right next this place. We read the reviews and thought we would save our money. Then we got hungry. So we thought ok we will try it. I got the 4 piece chicken. Mashed potatoes and gravy and the beans. It came with 4 tortillas. It was awesome. My husband got the street tacos. They also were delicious. Everything was hot. We were pleasantly surprised and now we are stuffed.

Leila Bullock

They were rude and made our meals with hardly any chicken. My chicken bowl was not even full. ( I'm still hungry) When asked for more chicken, they said that is 4oz and would have to charge. The chicken they gave was scraps at the bottom but when they made other people's food they had the right amount and size pieces of chicken. They also laughed at my husband when he asked to remake his food because it wasn't right. My husband asked other customers if there was any chicken in his burrito, they said no. The chicken nachos had barely any chicken. The manager remade that and showed me 4oz of chicken and I told the manger that was not 4oz of chicken. That was still scrapps at the bottom of the pan. They also were charging for cilantro dressing. The place is dirty on top of that. The service was horrible and they seemed to be racists since they made our meals with hardly any chicken and made other peoples meals right with the right amount of chicken. I wouldn't even give them 1 star. NEGATIVE 5 STARS YES!!! WHAT HAPPENED TO THE $5 MENU?? PAID FULL PRICE FOR THIS BAD FOOD.

Lucy

Not sure when El Pollo Loco stopped serving their vegan/vegetarian burritos, but they did. Really bad marketing idea on their part. So several friends and I won't be eating there ever again. During covid I stopped eating out, but now that it's gotten a little better, I thought I would try eating out again. I saw the vegan/veg burrito were no longer on the menu and there are too many other places for quick food to choose from to have to settle for a place that won't give more vegan/vegetarian options.

Alex Anchondo

Sign said new shrimp tacos. I ordered 3. All were 4 dollars and change for a small taco with only 3 tiny pieces of shrimp in eachs with over load of cabbage. Very bland with no taste. Id put 0 starts but thats not possible. Never going back again. Not worth any amount of money.