Mies Outland

James Moen

We walked into a beautiful building and saw the exact machine we were looking for. Brian was very friendly and helpful in making the buying experience pleasant. Jason did a thorough job in familiarizing us with the machine. Thanks again, Brian!

Troy Lowry

After a terrible experience at a different Indian Dealer, Mies did a great job to address the issues they created. I probably wasn't wasn't easiest to deal with as I was pretty frustrated with my other experience, but Mies did a great job listening to what I wanted done, coming out and looking at things to make sure they could see everything I needed addressed. Thanks guys!

Mike Lehman

Great looking store with lots of stuff to look at. Used the parts department and they were very helpful and friendly. Also talked to a couple service technicians before purchasing part. Would definitely make the drive from Buffalo again.

Elliott Ortiz

After looking at all the reviews my wife and I had decided to purchase a Ryker bike from Mies Outland in which we purchased on 3-23-22. Posted on the sale was described as having a windshield in which when we asked about it, the Sale Rep. Charles stated: "Let me talk to my Manager", They had both stated "windshield was a Typo but if you want a windshield you can purchase one." Clearly this is false advertisement. I am though appreciated to Dan who showed us what features the bike had and all its controls as our Sales Rep didn't even know what he was selling. He answered our questions and took the time to really appreciate the customer. So with that said " I wish you had been the Sales Rep, Sales Manager and Receptionist as they would need more training in these departments". After picking up the bike and driving home for 2 hours we decided to verify if we had all the paperwork that Charles stated he had given to us (21 day permit). We had called Charles that evening, to not my own surprise, Charles stated: "Let me talk to my Manager". After 10-15 minutes hearing me on the phone that I would be stopped by every state patrol for not having the temporary registration they came in to the conclusion that they had failed to give us the temporary registration and stated they would overnight it by Tuesday 3-29-22. Friday 4-1-22 came and I decided to call Mies Outland about the registration again since we have a bike unable to drive with no registration. At 11:07 I called the Receptionist and asked to speak to the Sales Manager Mat. The Receptionist stated Mat was with a customer and took my name and number and stated that Mat would call me back. 2:51 I called Mies again asking to speak to Mat when she transferred me to a Sales Rep. It was only after I had explained and requested information of the temporary registration when I was told " I'm not the Sales Manger" " Let me get you my Manager" When dealing with Mies personnel you will have to have lots and lots of patience as it will seem that you are worthless after your purchase. When asked about the registration? I have yet to receive it.