Address: 4707 Valley View Blvd NW, Roanoke, VA 24012, USA
Phone: +15403624080
Sunday: 11AM–7PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Autumn Neeley-Costen
So I went into to the store for my appointment. I waited about 45 minutes. Then finally they came and asked if someone had an appointment. I tried to tell the guy I was a little stressed and I wasn’t rude. He then began to over-talk me, and I told my issue. Very rudely he jerked the case off my airpod and threw it on the table. Went in the back for 10ish minutes came out and rudely said we don’t do replacements for lost. FYI: the website doesn’t explain what they do it just says they do replacements. He then preceded to say “deuces” when I left. All in all. My experience was 0/ 5 stars. I don’t recommend geek squad for anything
Mariah W
Very nice and quick! 😁
Dulce Siegfried
Brought in my computer, waited for 45 minute even though I made a appointment. Employee didn't even look at my computer before telling me how much it would cost ($100 for a software reset).had better luck getting my husband to look at it. Waste of time. 3 stars cause the guy was nice.
Emily Kieler
Dustin replaced my iPhone screen. He coordinated me coming into the store after it had arrived (had to be ordered which was also prompt) and then installed it quickly. It looks like a brand new phone. Thank you Dustin, you rock!
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It depends on a few things and how the screen is broken. If the screen has no physical damage and you phone is under limited warranty it shouldn't cost anything, if it's physically damaged with cracks and you have apple care it's 29$, if there is no warranty/apple care it's full price of the display Wich is 100+$
Only if you have geek squad protection on that device. Your safest bet would be batteries plus also located at Valley View.
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