Members Credit Union

Category: Credit union in Winston-Salem, North Carolina

Address: 2098 Frontis Plaza Blvd A, Winston-Salem, NC 27103, USA

Phone: +13367484800

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Genita Oakes

Oct 11, 2022

The customer service is great! They are very responsive and seek ways to improve the customer experience. I feel like they are genuinely concerned about my financial well-being and look for ways I can save money

Kay Root

Oct 3, 2022

Their service is excellent and they have a lot to offer for a financial institution, because they are looking out for their members.

Laurinda Cooper

Sep 20, 2022

Bobie Shore was absolutely wonderful and very helpful. Easy to work with and helped to save me money.

Ed Rogala

Sep 16, 2022

I really wanted to do 4.75 because I really have had no bad experiences with MCU. The only recommendation I have is with the phone app. I would get rid of the More button at the top right because funds transfer is available through the Menu button on the left. Then I would move Mem-bie to where the More button is so it is not on the way when trying to select something on the screen that can't be accessed by scrolling up. Thanks

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Questions & Answers

I'm a member credit union member and I'm having trouble with my card.Its saying my transaction has been cancelled and I would like to know what I need to do to reset my pin to my card.

Essie Williams | Oct 22, 2021
Houston Stafford | Oct 22, 2021

The atm or the credit union may be off line. I have experienced a few times. Try it again.

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What's going on with my app can't sign in

Paulette Wilkie | Oct 22, 2020
Members Credit Union | Oct 22, 2020

There was an unexpected service interruption last night that caused our online banking to be down. The issue has been fixed and you are able to log in now. Thank you!

How much is the interest rate for a 2017 vehicle?

Kathryn Stanley | Oct 22, 2020
Members Credit Union | Oct 22, 2020

As low as 3%. Call us at 800-951-8000 and ask to speak to a loan officer about the vehicle you are interested in. They will need to know more about the car and how much you plan to put down towards it to give you a better estimate of the rate. Thanks!

how to get new checks

donald winstead | Oct 22, 2020
robert jarvis | Oct 22, 2020

Go online and you can order them from your account or go into the branch and they can order them

When does direct deposits post

Kenzella Ruffin | Oct 23, 2019
Members Credit Union | Oct 23, 2019

On the day that your employer pays you, typically between 8 AM and 10 AM. Thank you for your question.

How can I get my pin on my cash card

Patrick Ross | Oct 23, 2019
Members Credit Union | Oct 23, 2019

You will want to give us a call during normal business hours (8-5 M-F) and speak to a member service rep for help with that. Call 800-951-8000 and press 5 for Member Service.

What is a number number code

HERBERT Tyson | Oct 23, 2018
Members Credit Union | Oct 23, 2019

I'm sorry Herbert. I am not sure what you are asking about.

How do I get my member number for the app

Gerardo Mendoza | Oct 23, 2018
Members Credit Union | Oct 23, 2019

If you are already a member, you can enroll in mobile banking with your last name, social security number, and zip code. You don't need your member number anymore. If you are not a member you must join the CU first, before you will be able to use the app. Thanks for your question.

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