Ono Hawaiian BBQ

Category: Hawaiian restaurant in Phoenix, Arizona

Address: 1818 W Montebello Ave #110, Phoenix, AZ 85015, USA

Phone: +16029730088

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Pam Beitman

Jul 31, 2022

Used to love it. Last time forgot my rice, which is 1/3 the meal. They argued about a partial refund. Drive thru is slow waited behind 1 car for 20 minutes. I just gave up.

Amy Rodriguez

Jun 26, 2022

Our family has been coming to this location for years and we’ve given the location so many tries. It’s not always the business but the employees that are working for the company that make us not want to go anymore. We’ve always had problems if it’s not with our food being cold, or old, it’s a problem with the employees attitudes. I’ve called in ahead of time to place orders because every time it’s a different rule as to the food that we get. The previous time I’ve gone inside to place my order for fire island chicken because the location states that they cannot make that kind of order in the drive through. Okay I started going inside to order. When I’ve asked different managers what is the policy for this meal they either tell me come inside or call in and pick it up through the drive through. I’ve been calling ahead for months to pick up or call in order through the drive through. Today was the last time I let it slide. We ordered ahead of time, we came through the drive through and the cashier tells us next time you have to pick it up inside for call ins, why if I’ve gotten it this way for months now. The only difference is my last orders were in the morning/evening and today It was a late meal. And that snot the only thing that upset me. When I got off my car to pick up the order inside because they were unwilling to give it through the drive through, the cook charged me and proceeded to serve all the orders with no sanitization of his hands no gloves and all the other employees just laughing at the situation at hand. Truly upset will I longer give onos Hawaiian any more business.

Net 7 (SonofCyrus)

Feb 23, 2022

I definitely like Hawaiian style barbecue. The customer service is okay here. Too many Target people steal the parking in front of this place too, despite the fact there are signs telling the Target customers not to park here. It's an okay place to eat. Not great but not bad.

Mathew Mousallam

Sep 20, 2021

I've had the same meal twice now and it has yet to disappoint. I'm a big fan of their chicken katsu and I can't wait to go back, it has been solid each time. Just need to remember to ask for sauce or your meal might be a bit on the dry side.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Jan 22, 2021
Monserrate Velazquez | Jan 23, 2021

Their safety protocols are top notch. I was there a few weeks ago and there was no dining in. They're on top of their game for sure....

No prices anywhere ?

Jennifer Chesebrough | Apr 22, 2020
Marlene Osoy | Apr 23, 2020

The food is excellent and the service is excellent

Read More

How do I get on your coupon mailing list? george

George Sowby | Apr 22, 2020
Jessica Cokenour | Apr 23, 2020

Usually you will receive coupons in the mail if you live close enough to an Ono's restaurant. If not, you can also register online with an email address to receive coupons. See link below: https://www.onohawaiianbbq.com/ono-ohana/

Is there a drive through?

Kamichi Sullen | Apr 23, 2019
Ms. Gin-Gin | Apr 24, 2019

Yes Solar, there is. Good day.

Do you deliver

Monique Lawson | Apr 23, 2019
Elias 007 | Apr 24, 2019

No

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