United States Postal Service

Category: Post office in Scranton, Pennsylvania

Address: 2800 Stafford Ave, Scranton, PA 18505, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 7:30AM–6PM

Tuesday: 7:30AM–6PM

Wednesday: 7:30AM–6PM

Thursday: 7:30AM–6PM

Friday: 7:30AM–6PM

Saturday: 9AM–1PM

Reviews

donamick (thebiggD)

Oct 18, 2022

Everybody in the front is doing their job perfectly I'm sure everyone in the back is doing their job just as well but I can never find anyone in the back

Isabella Muncie

Oct 7, 2022

This place is an absolute disgrace. It breaks my entire heart too. I remember as a child I use to love coming here with my dad because of the little train they had in this location. Today I was mistreated and misdirected. I received an email stating for me to go to this location to pick up my package, as I went to the woman working the desk she could honestly not be bothered. She was so ignorant and short with me, and lacked any helping personality. She didn’t even give me a chance to explain my situation she handed me a receipt and said “go to that black phone at the end of the hall and dial 404.” I went and did just that, I got a very ignorant customer service rep on the phone stating that “ we are still PROCESSING the package, you’ll have it by like TOMORROW.” I’m like uh okay? I knew that didn’t seem right considering the fact I had an email directing me TO pick it up here! However, what do I know? Moving forward I decided to call their customer service because truly the constant misinformation has been tiring. To my surprise (not) they informed me my package was to be PICKED up at this location again so confused. I decided to check with another location in my area in steamtown. Where they were actually helpful and concerned about this issue. At that location he did try to locate the package as well, and to my surprise again (NOT) it was again stating it was at this LOCATION! So please explain to me this, how come every single individual I spoke with and the email I received directed me to this location, but yet YOU had no idea where my package is? I am so disgusted with the way I was misinformed, treated, and the time and gas I wasted on this issue. This shouldn’t even be a package that needs to be “picked up” it was clothing and so inexpensive. The inconvenience this has been for me is an absolute nightmare.

lee cohen

Aug 26, 2022

My certified letter stopped at this post office. HOW DO YOU LOSE A CERTIFIED LETTER.?! MY PERSONAL INFORMATION AND NO ONE KNOWS WHERE IT IS. I'M OUT THE LETTER AND THE MONEY I PAID FOR IT TO BE CERTIFED...THE ONLY THING I KNOW IS THAT THIS POOR EXCUSE FOR A POST OFFICE LOST IT.

Kell Music

Aug 1, 2022

i wish that google had a 0 star option because this place deserves nothing but it. please explain to me how hard it is to deliver mail from taylor to scranton without losing the mail. i’ve lived in 3 different states and this is by far the absolute worst USPS there is

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Questions & Answers

How long does it take to renew a passport and what is the cost?

Dolores “Dee” Noll | Oct 23, 2018
Rebecca Hoover-Bohar | Aug 23, 2022

Just got mine $196 for book card and appointment and $16 for pictures done at Walgreens they told me 12 weeks

3 months now mail why?

Estephanie Vigo | Oct 18, 2022
donamick (thebiggD) | Oct 20, 2022

You need to call the post office and ask them the questions asked here for the general public

When will someone start doing their job and deliver my mail ?

Estephanie Vigo | Oct 18, 2022
Freddy Anthony (Dasher) | Oct 18, 2022

Go to the post office and get the name and number of the carrier supervisor. Speak to him/her if they are there.

Read More

Why is it that your workers don’t wanna do their job ? Why are you stealing my mail?

Estephanie Vigo | Oct 18, 2022
nathaniel rhames | Oct 19, 2022

They just dont want to do the job... Got me standing up here, getting my own mail from them, that they have been holding, scanning it in and out of the system everyday... Not even attempting to deliver.... Poor work ethics...

Is Welfare open tomorrow?

Robert Marzan | Nov 26, 2021
MJSlabz1#18 sleb | Nov 26, 2021

No.

Veterans day is postal service on?

Robert Marzan | Nov 26, 2021
Anthony Goyne | Nov 26, 2021

The office will be closed

is this the post office that handles the general delivery mail for scranton?

Juice Newton | Oct 22, 2020
Luna Rodriguez | Oct 22, 2020

As far as I know. I had to have my mailed held and thats where I was told it comes from. Hope that helps you. They are very nice there too Very helpful.

I work in the PNC Bank building on Penn Ave in Scranton. I misplaced the key to our mailbox. Is there anyway a carrier can open it for me?

Jean Marie Jarosh | Oct 23, 2019
mariliz deiros | Oct 23, 2019

They shouldn't but maybe with proper ID

Why do we constantly have a new mail carrier? Mail is sparatic, no packages...im telling ya, its bad here in north scranton 🙁

Elisa Ciccone Seymour | Oct 23, 2019
Charles Failing | Oct 23, 2019

it could be that your carrier retired or is on vacation. if retired, the bidding process for your route could take time. And, then, you'll need to give the new carrier time to learn the route. or it could be that your carrier sucks

Hello I was send phone but adreess change where is the my phone

Veysel DEMİR | Oct 23, 2019
fred stynes | Oct 23, 2019

Can't understand one bit of that question

Hello IAM missing a envelope from FL how can I find would it be in this location

celeste solivan | Oct 23, 2018
Chris Tansits | Oct 23, 2018

Call them.. they may be able to help.

What is the postmasters name?

David Black | Oct 23, 2018
Wayne Simpson | Oct 23, 2018

Mr.postman

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