Vanderbilt Eye Institute Lebanon

Becky Dison

My husband had a 1:15 appointment. We arrived at 12:50. Took what seemed forever to register. Got called back to a room. We were there for consult from Dr. Mather for cataract surgery. By the time he got the exam, dilation and consultation we finally left at 4:35. RIDICULOUS! Not sure we will ever go back.

Sherry Humphres

I prefer to see an ophthalmologist rather than an optometrist for personal family history reasons. It was difficult to make an appointment with an ophthalmologist (Dr. Brantley) at Vanderbilt Eye Institute-Lebanon but, eventually, I was successful in doing so. However, when I arrived at the appointment, I was chastised (in front of other patients standing nearby) by the Receptionist who almost insisted that a mistake had to have been made and wanted to reschedule to another day with another provider. I eventually walked away without seeing the ophthalmologist at all. This was the absolute most frustrating and absurd situation I've ever experienced with a medical clinic (from calling in to make the appointment to the episode at the clinic). The Vanderbilt conglomerate has terrible appointment scheduling practices and their "customer service" is severely lacking. I won't schedule with Vanderbilt "anything" again.

Alex Poteete

I have been receiving excellent care for years with major eye problems. Dr. Rust, Dr. Mathews, and Dr. Patel have all been great to work with.

Carolyn Burress

I have nothing but good things to say about Vanderbilt Eye Institute in Lebanon and Dr. Jessica Mather. She is amazing. She is always very kind, caring, and thorough. She performed catarac surgery on one of my eyes a month ago. I' m so pleased, she will repair the other one in a couple of weeks. I would recommend her to anyone!