McDonald's

One Mandalorian

AVOID-AVOID-AVOID My family have gone to this McDonald's for 8 years and it has descended into absolute trash. We grew up on McDonald's so it's only natural that my spouse's pregnancy cravings would include their items. Yet between the past three times visiting I've waited over an hour for food from the drive through (this is time on reciept to receiving the food) with no special order items. I'm told to pull off in a spot and left to rot. You can try to call them they won't pick up. If some kind soul asks if you're waiting for something you find they've forgotten about you and deliver stone cold food. No trying to make it right. Take the survey, maybe get some help? Nope free buy one get one large fry. There quality has become trash (see other pictures by posters) I didn't take pics as I tried to give them benefit of the doubt. Now this isn't a one off, it's who they are now. Prices are up (a lass poor dollar menu we knew thee well), quality is down (see other reviews for photos), and service is terrible (paid with a middle-aged dude with terribly stained shirt, rest were kids who apparently forgot about my order, and don't even offer to try and at least provide warm food). Few places have earned my ire such as this restaurant. I feel betrayed by an old friend. For those visualists still reading this, think "I trusted you...you were the chosen one". D*** it McDonald's you've failed me, my spouse, and my children for the last time and left no recourse other than this review on the way out.

Mandy M

Worst customer service experience!! Gave me a happy meal and said have a nice day, but where's the rest of my food? I had to prove my order with my receipt which was never given back to me. Then I finally got the food and they told me to pull aside for my sundae. After 10 minutes, I stood out of my car and asked the girl at the drive thru window what was taking so long. She said sorry, you have to wait for us to mix it and walked away... uh what??? Why the heck did you not say something, I wouldn't have gotten it. After another 5 minutes with a screaming baby in the car I said forget it and left. Forget this place!!!

Barbara Herring

We came in at 1023 am wanted lunch. They wouldn't take our order. By the time we got to the first pay window it was 1028 and they were suddenly ready to take my order. Then they parked us and served about 6 cars after they parked us including a car they parked after us. Finally my husband went in and they told him it would take a long time for our order. In total we waited 21 minutes for our food. I dontbknow what's going on at this store but I would not recommend going here. They have lost all customer service and quality. I am never going back to this McDonald's I'll drive the 15 min down val vista to the next store.

J O.A.

Was eating my sandwich and as I looked down I saw a little hair sticking out. Opened up the sandwich and there was 4” hair in it. I like McDonald’s and I know accidents can happen but this is really gross, so McDonalds please spend time with your people about food safety and sanitation process.