The UPS Store

Category: Shipping and mailing service in Roswell, Georgia

Address: 2300 Holcomb Bridge Rd Ste 103, Roswell, GA 30076, USA

Phone: +16783527934

Opening hours

Sunday: Closed

Monday: 8:30AM–6:30PM

Tuesday: 8:30AM–6:30PM

Wednesday: 8:30AM–6:30PM

Thursday: 8:30AM–6:30PM

Friday: 8:30AM–6:30PM

Saturday: 9AM–5PM

Reviews

Aiden DiRe

Oct 17, 2022

Update: DOUBLE ZERO STARS Since the owner wanted to tell me that I never read the instructions ill post it to this review. I did just as amazon told me. “Additional instructions for mailing your package Bring the item(s) you’re returning to any THE UPS STORE. Store hours are subject to change due to COVID-19 precautions, please confirm opening hours before proceeding. To find your most convenient location, visit THE UPS STORE locator Show the return code below on your mobile device to an associate at THE UPS STORE, who will scan the QR code, pack, and ship your return for FREE. We'll email you a return receipt. You can always view your return status from Your Orders. QR Code Label” -Amazon instructions Original post :First UPS to tell me I need to PAY for packaging for an amazon Return. My order was packaged in a large box with other separate order. Im not going to pay for a new box to return when amazon tells me I can get a free ups drop off. Ridiculous. They will also charge you $2 to PRINT a label. Ive never had a ups ask me to pay for that before

Carmen Dawkins

Sep 22, 2022

This UPS store has a low rating and it is well deserved. Something as simple as sending a boxed and taped package can become a complicated 20 minute endeavor. The associates who work there are unhelpful and slow. I just moved to the neighborhood 3 months ago and this particular UPS location has lost 4 of my shipments. Your experience is guaranteed to never be efficient or quick. Save yourself the frustration by keeping your shipping receipt, but better yet, go to a different location or ship via FedEx. I gave this location multiple chances to be better, but it never lived up to expectations set by other UPS stores. It gets 1 star ONLY because 0 is not an option.

Yason Dobson

Aug 25, 2022

My husband came to this location at 6:15pm on 08/25/2022 they don’t close until 6:30pm. He had to mail off important documents and get the documents notarized when he walked in he was behind 5 other customers so when he got to the front to be assisted they took 20 minutes to notarize three documents because the worker was inexperienced and the owners wife was huffing and puffing and gasping for air the entire time and had the audacity to tell him to come back tomorrow because it was 6:55 pm. Horrible customer experience, I would recommend the owner not have his wife in there past 5 pm because she obviously ready to get home instead of serving the customer that bring you business…this is the reason they have a 2.4 score in reviews.. even though it is convenient to go to this location. My family and I won’t spend a dollar at this location.

Earthgrown farms Management

Jun 6, 2022

The owner there is the absolute worst. Avoids any extra help, and displays no kindness or concern for customer service. It’s all a money game to her.

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Questions & Answers

Do you have the fingerprint service?

Paula Andrea Giraldo | Oct 23, 2019
Sid Kelavkar | Oct 23, 2019

They do not have a fingerprinting service at this location even though on the Cogent Systems website, they have them listed. Cogent is not doing a good job updating that information. UPS Store 3819 has a walk in service there.

I dropped off my package on August 21st to be shipped out and still haven't received any status of it being shipped out, please help?? It was scanned in and that’s all it says on my update with UPS. It’s been a week now and still no updates.

P Long | Oct 23, 2018
Sid Kelavkar | Oct 23, 2019

Hey Pete, I recommend taking the tracking number in to that store. If you physically shipped it (paid for a tracking number that starts with 1Z97465V) from that location, they can put in a claim if the package is still missing.

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