MasterDrive of Denver

Zia&Ayesha Abdullah

We asked our daughter to go to MasterDrive on a friend's recommendation. She already has a driver's license, but we felt that a few additional lessons would polish her skills and make her a safer driver. When we made reservations for the lessons, we specifically requested that they needed to focus only on safety and polishing skills such as parallel parking. Unfortunately, our daughter's experience was horrible. The first instructor was cleaning his ears and picking his nose and wiping it on the seat. He did not provide any useful feedback appropriate for a licensed driver at all, and just told her the basics such as "use your seatbelt". That level of instruction was not what we had requested and signed up for. The second instructor was supposed to be more experienced but our daughter's 'experience' was worse with her. The instructor was very rude. She physically pushed my daughter to the side and asked if she could see out of the side view mirror. While driving she would yank the steering wheel from her instead of asking her to correct it herself. The instructor asked our daughter where she was from (we are of South Asian descent but our daughter was born in the US), made fun of her name, and made a racist comment (equivalent to: maybe you should all go back to where you came from). This behavior with customers is unbelievable and should be completely unacceptable for any business. When I called Master Drive on July 5th to discuss this with the manager, I was told that I would get a call back the next day. I am still waiting for the call. We were planning to do some winter driving training with them, but now have obviously changed our minds. Overall, it was a big mistake going to MasterDrive. We spent $395.00 for 3 lessons each lasting 2 hours all for nothing. Both instructors were very unprofessional!

Ceilique Hatcher

I took the winter defense driving course. The instructors were patient and provided important tips from driving to the type of winter tires to use. 10/10 would recommend.

Danny Archuleta

An awesome experience

Andy Oster

My son is meeting his 6 hours of driving with an instructor through MasterDrive of Denver and it has been a great experience. The cost is reasonable, and scheduling/rescheduling has been easy. No problems.