CUTE - ICLE, Nails & Spa by Kelly

Deanna Pearson

My husband and I always go there to get our feet done and for me to get a full set and sometimes a fill for my full set. The lady that did my nails did a very horrible job and she overcharged me by $15 when my regular cost is $55 but instead they charged me $70. I informed the lady before I left the salon that she overcharged me and she did less work so I was confused as to why she did this. I called ahead of time to ask them to fix my nails because she did horribly and for my $15back that she stole for me. I called them ahead of time to remind them that I was going to be on my way so they can fix the issue and they welcomed me into the establishment. The manager wanted to yell at me raise her voice at me and she put into her phone 911 and then when I noticed that she did that she went to her Facebook app instead but I had already seen what she did. Another customer witness the entire situation and told them what they were doing was wrong and illegal for not honoring the prices posted and they did not inform the public of their so-called pay increase since Covid. I was very respectful and very nice and was told that nobody wanted to do my nails because I’m so particular about how I would like some done. Newsflash when I’m paying you real money I want my nails to be real nice . So my husband and I will not be going back there we will take our business elsewhere. My skin color and my race has played a factor in their discrimination toward me and that’s not OK. And I have everything recorded video and audio and it will be posted to TikTok because this behavior is disgusting and absolutely unprofessional.

Toywa Curington

Very unprofessional. She was clearly unconcerned about how about how I wanted my nails done. I had an acrylic overlay that needed to be removed, she filed my nails and puffed them rushing through it, then started polishing my nails with the cuticles raised it looked like my nails were 2 weeks old when I left. I should have not paid her anything. The polish was so thick I told her Just take it off. I left with clear thick nails. Spending my hard earn money there was a mistake! Never again will I go there! This is my first time writing a review on any business but I had to tell it! 😞

Ej Crisostomo

Place and staff was inviting. I did call ahead before coming in and they said they were able to get me in shortly at the time I called which was nice. I hardly get a manicure but decided so since I’m going on vacation and wanted to do something a little different. My nails were done by Liz. I showed her some inspiration photos but she made my nails look way better than I expected and way better than photos I showed her. So glad with the decision I made and I love them so much!

Ellena Kennedy

Got acrylic nails on Sunday by Wednesday the nails on my left hand were lifted half ways I called them if they could fix them they said yes went in today the gal was busy got my toes done and man I should of checked my toes before leaving, my figure nails weren’t fix because she started doing a full set on someone else so what she did was add bunch of glue to them and left w my nails looking worse w glue all over them