Kneaders Bakery & Cafe

Tom Lau

The cafe has a welcoming entrance leading up to the ordering counter. The displaying of their bakeries and desserts is very eye-satisfying. The cafe's ambience, architecture layout, decorations, large windows and seating deserve kudos. These are no doubt a major upgrade from your regular breakfast from a fast food restaurant. Then it came the part of people and food factor. The staff appeared busy with either their next tasks or distracted with something. I worked in a service industry before and well aware that the lack of training and high staff turnover is a constant challenge in food industry. But there are quick tricks that all customers would appreciate, smiley and friendly staff that keep eye contact with customers. I ordered a croissant sandwich, a piece of baguette and a regular coffee. I think the croissant was lacking the puff and layering effect, the use of fried egg instead of the fluffy and visual color of scramble egg made the supposedly catchy, playful puff pastry a little depressing. However, it was flavorful and delicious. The coffee was not warm enough possibly after staying sometime in the urn? Maybe it was one of those days.

Keyva Cordova

First time here. Went for breakfast, ordered Pancakes with a side of crispy bacon. Expected pancakes to come with butter and syrup, however received super sweet whipped cream and strawberries with a overly sweet caramel sauce. This should have been asked what I would like, overall pancakes were fluffy but the toppings were non-edible as too sweet. Really waste of $7.19 for this. Added another $2.00 for a side of crispy bacon, but bacon was not crispy at all - did not eat. I feel like I wasted $9.19 for the main meal, would like a refund. Also tried a Cinnamon Roll, asked for it to be warmed, not warmed, and taste was alright. Cost $4.99 pricey but understandable. Overall, restaurant was clean inside. Waited about 10 minutes to receive my order.

Joyce Bunten

Wow, what an amazing experience we had here! We are just tourists passing through and happened to stop by to grab some pastries for breakfast. As we were browsing the menu, Amy (who we later found out is actually the owner and daughter of the founder of Kneaders) enthusiastically helped us by making some excellent recommendations of what food/drinks to order. Amy went above and beyond to help us, and even asked us our names, where we were from and chatted us up. Her warm, cheery, enthusiastic personality completed won us over, and it was true hospitality at its best. When we left she even treated our whole family to some delicious treats and an entire loaf of bread. But even more so, we noticed that while we were there she was training a new employee and walking her step by step through all the things. She was kind, patient, and she was such a good example for the new employee. All the other employees there were also stellar in their professionalism and courtesy towards us. I was blown away by how kind they were and not to mention the food was AMAZING. The smoothies were so so yummy, and everything we ordered tasted great! We will be going back before we leave Colorado Springs!! It's the small things in ways you treat customers than can make all the difference and Amy made our day!!! Thank you Amy!!

R G

Got the turkey club. Loads of meat; smokey. The bread was soft in the right way and the crust was perfect (just chewy enough). The first half of the sandwich was plenty but I ate most of the second half as well... and the rosemary chips... no cheesecake today but the salted carmel may be on tap for tomorrow... good quality food you will not feel bad about eating...oh, and I saw they had Irish stew (for a limited time). Update: Irish stew is worth the trip if you are looking for something warm and comforting. Nice to have something like homecooked.