Address: 196 E Main St, Lava Hot Springs, ID 83246, USA
Phone: +12087765800
Jacqueline Gomez
We stayed in their cottage in 2021 and fell in love with the experience. As we planned our return this year, the cottage was unavailable- so we decided to reserve the courtyard room #9 because it had a private tub on the patio. However, there is no cool water hose to run into the private tub so our kids and I didn't get to enjoy it like we had planned. The private tub was the reason we we spent $100 more than other rooms- and we weren't able to soak in it because it was unbearably hot. The kitchen was nicely stocked- with available cookware. However there is no grill on or around the courtyard properties, so if you're hoping to grill forget it- - - we ended up buying a portable grill at the grocery store for $50 (ouch) and made do. There is no bath which could be a bummer if you have small kids... My favorite thing about this property were the two futons in the living room area (pictured on their site is an older set of couches).... So I was pleasantly surprised to see futons upon entering the room, and being able to fold them down at night as sleeping space for the kids was awesome. The guest pool is great too when it's not overcrowded. We visited in June and had a hard time accessing the guest pool because it was taken up by a large family reunion. Luckily we were able to spend a little time in it prior to checking out. That being said, there are a couple of safety concerns to be aware of. There is a loose piece of wood outside of the patio door that my daughter and son both tripped on. My son nearly busted his face open when he lost his footing on it while walking through the door, and my daughter tripped over it as it came loose - resulting in a nice scrape on her knee. From a safety standpoint I wouldn't reserve this room a second time. The patio door lock is also broken and presents a safety hazard if there was ever a fire because it's super tricky to lock and unlock. I made the hotel staff aware of these safety concerns upon check out but I'm not sure they cared. Their disinterest was a little surprising based off our experience and the interactions we had with the staff the previous year. Not sure if they're under new management or what but our experience this time around was a far cry from the amazing first time experience we'd had the year before. Unfortunately, for what they charge and the dwindling condition of the property and disengaged staff- I dunno that we'd stay again. . . Next year we will probably look to some of the other places in town and steer clear of the Lava Hotel, such a shame :(
Laurie Williams
Went for a night to soak in the hot tubs!! Healing waters for sure! This old body felt lots better about moving!! Nice and quiet!! Rooms were spacious, lots of towels, and very nice atmosphere!! Would definitely go again!!
Brittany Muir
The employees were friendly, it's located right in the middle of main street so it's convenient to walk everywhere. The room we stayed in felt a bit too small for two queens, through we were in room 8 at the end and it may just be we were the last in the row. I liked that it had two doors one that opened to the main street and one to a patio in the back, so we were able to have a door open for air and not have it be open to everyone walking by.
Susan Schaefer
We rented their Cottage property for a 3 day midweek vacation. Check-in was friendly & easy. They took great care of us & the cottage was clean. It's so nice having a private soaking tub on the deck. That was the major selling point for us. We enjoyed the soaking tub multiple times each day. Plenty of towels. Only downside is lack of kitchen cooking basics..plenty of pots,pans & dishes. However only empty salt & pepper shakers & no pan spray/oil. Good to know for next time. We booked a massage through them & was one of the best massages we've ever had. It is also convenient that you are just down the street from the Chuck Wagon.
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The Cottage House, the Meadows House, and Courtyard 9.
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