Address: 38-03 Bell Blvd, Queens, NY 11361, USA
Phone: +17182793689
Sunday: 9AM–6PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–6PM
jessica Palumbo
Have been wanting to come and try here for years, not what I expected at all. I have done spas, massage parlors, and others a like and just by walking in the front door, I felt off about this place. I mean the staff was very friendly and curteous however, in my. personal experience, I get overall better experiences at privately owned places.
Turquoise Gaddy
I had the pleasure of being serviced by Emily! Let me tell y’all !!!! SHE IS A BLESSING! I have been experiencing the worse neck/back pain ever. I’ve gone to pain management care and physical therapy appointments and nothing has amounted to what Emily has done for me today. Thank you so much for your magic 🪄 The front attendant Desiree was very punctual and knowledgeable of the company’s services regarding membership onboarding. Great place to treat yourself.
Christina Bernardo
Very stressful talking to owner Evelyn... condescending and rude. There's a way to speak to people---even if they didn't follow cancellation protocol....there are exceptions that a manager/owner can exercise. If this is the treatment they give to clients or potential clients, and I even fear their employees, then you might do better going somewhere where the vibes and customer service align with the philosophy of the treatment. Definitely not envying the massage by this place.
Jessy Taveras
DO NOT COME TO THIS LOCATION! DO NOT KEEP YOUR MEMBERSHIP WITH MASSAGE ENVY! Very poor customer service in general with Massage Envy, but especially at this location!!! The location that we have been going to for years in Brooklyn closed down. Tried to transfer a session to the Bayside location, they allowed us to set the appointment (weeks in advance) and then told us that our membership was with the E 23rd street location, that we had to call them and pay a $10 fee to transfer it over to Bayside. We called them and they said we were given the wrong location and that our membership was sent to upper east side. So we called them and they said that our membership was in fact there but that their system/access was down and that they couldn’t process the transfer fee so they called ahead and asked the Bayside store to honor the transfer. When we get there we find out that the Bayside store refused to honor the transfer and that we had to pay full price. We then asked to cancel the session then because we weren’t prepared to pay full price and they said they would wave the cancelation fee for the second session. After the first person finished their session we find out that they didn’t wave the cancelation fee and charges us full price even though we opted out of having their service done!!!!! So now we just paid for a session that we did not agree to having due to an error in MASSAGE ENVY’s system!!! Terrible, terrible, terrible experience!!!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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