PENZONE Salon + Spa Polaris

Wendy Mathew

I have been going to Penzone since the 90s (Dublin first and then Polaris), and I still love them. How much? I fly in from Texas and let my gray roots go longer than I wish them to be just so I get the haircut/color I want (6 years in Texas and had 12 less than stellar experiences at 4 different salons AND salons charge WAY more here for that subpar service). Carman is the one. I cannot tell you how many different styles and colors she has done for me over the years and each time it is perfect. My husband calls my visits with her my “Carman Day” because I float around euphoric and want to go everywhere to have my newly polished locks seen. Tell her what you want…take a picture…make drawings in the air with your hands…she will make sure she knows what you want. She is funny, nice, cool, and LISTENS to you about your hair and whatever else. Just can’t say enough about her as a person or her skills. I have to give a giant shout out to Brita, too. I started going to Carman so many years ago and she is beyond amazing as I said…but when Carman is on vacation and unavailable Brita is my only go-to. I am so lucky to have found her. She is absolutely terrific; my color/cut always great and she also really pays attention to exactly what you want and what you don’t want. Both of these women can hear you and put that on your head…no blunt instead of layered or vice versa or 3 inches off instead of 2 1/2 or any other mishaps. These two women keep me getting compliments and lots of “who does your hair” moments. I love the new outside of the building…the inside looks cool, as well, although I really miss the old hair stations that made the experience a little more private, quiet, and spa like…like you could pretend a little it was just you and your stylist. The products at Penzone are great, and I like that they have expanded the brands they offer. Already planned my next trip in and can’t wait!

Kim Keith

In my attempt to make an appointment today, I was informed that unless I put my credit card on their file they do not want my business. This business practice is inappropriate. I have been going to the Polaris location since they opened and I have spent thousands of dollars, more than I could count and your willingness to lose my business is shocking. You have way too many competitors to adopt such an attitude and business practice towards your clients.

Ajaybhai “MISTER X” Shah

Haven't used this place so don't have my review up to date.

amie shorr

Always a great experience with Penzone.