Alpha waste services llc

Jessie Patterson

On time. Very professional. Haven't had any issues. Kelly is great.

Brian Trent

ALPHA waste management hasn't communicated very well at all. Please Alpha waste management, don't use emails to communicate IMPORTANT information. Professionally speaking, the only times companies should use emails are invoices, and advertising. THAT'S IT! All other forms of communication should be by mail. Honestly, do other companies use email as a form of IMPORTANT INFORMATION to communicate? NO. Why? Mostly because human beings don't take the time to fully read all emails because most are junk mail. On the other hand when you get something in the mail, you're more likely to read it. Placing the word "IMPORTANT " would caught many people's eye. And in the business world emails are not used for Professional communication. Also, phone communication with clients shouldn't be you (the company) trying to prove a point. (I would advise that individual to read a customer service problem solving book in how to handle problems/complaints. ) First, you need to listen to the customer - let them speak! They have something to tell you, they are already upset about something. DO NOT speak over them, that's the worst thing you can do. After you have LISTENED to the customers concerns then apologize even if it's not your(company) fault. Then, reassure that you are addressing the concern and make it right. THAT'S GOOD CUSTOMER SERVICE! AND MAKE SURE YOU FOLLOW UP, AND FOLLOW THOUGH WITH YOUR PROMISE. THAT'S BEING PROFESSIONAL!!! I really hope you take a little advice. Before you lose business.

patti staats

We had quite a bit that needed picked up, they got it all. Two thumbs up, plus, they include recyclables in their pricing and which is very affordable.

Sidney Moore

Never in my life would have expected to be so stoked about a waste removal company, let alone leave a review, but I do love this company. Service is super affordable and they'll pick up just about anything. Never had an issue with them.