Verizon

Lauren C

Waited for 15 minutes and no one so much as greeted me or let me know how long a wait it would be before someone could help me. Poor customer service. Ended up going to the Apple Store which was a much better experience.

Heike Severine

I recently moved my service from Verizon to xfinity. The wrong caller ID was showing up.. Xfinity could only make my number show as private, blocked or with the wrong person's name. I moved service back to Verizon and Rebecca at the North Haven store worked for days to get this corrected. Rebecca is the prime example of excellent customer service. Rebecca deserves a promotion!

Doreen Van Horn

If I could give a zero for customer service I would. The North Haven store was horrible in how we were treated when replacing a phone. While our daughter who was the one replacing her phone was at the store, they took the order, moved her data, messaged that the phone was ready then when she came to pick up the phone, they said she couldn't pick it up because she wasn't an account manager....their website was not allowing the changes, and instead of the sales person calling the account holder to verify we had to wait on hold for a rep to put her on as an account manager and we were told that there was no need to have had to go through so much at the store. North Haven Verizon congratulations you just made a 30 year client go to another carrier.

Frieda Hawley

Terrible environment the manager and the employees were very rude and not friendly. Worst Verizon ever to go to