Address: 210 W Merrick Rd, Freeport, NY 11520, USA
Phone: +18006287070
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: 9AM–2PM
Lenny S
Not sure how this bank stays in business. Closing my accounts. Their computer system is from 1980. Nothing updates and no one knows anything. And no one ever answer the phone
Randy Hollingsworth
In and out
Caroline Ballentine
So I have an update to this. I stuck with Bethpage mostly out of laziness and didn’t feel like changing info. Until about a month ago. I purchased plane tickets and attempted to buy the travel insurance. My flight purchase went through but not the additional charge for travel insurance, which I didn’t know until about a week later. This is because a charge for a subscription that’s usually automatic didn't go through. When I called to find out why , to my surprise I found out that the travel insurance purchase somehow flagged my account and they locked my debit card, and I was NEVER informed of this: no email, no phone call, no text. No contact whatsoever. I found this unacceptable and unforgivable. I opened a new account with a new bank that day, and closed my accounts with Bethpage. There is nothing that makes that okay. NOTHING. What kind of customer service is that? It’s a good thing I didn’t use that card too often, because everything would have been declined and I would have had no idea why. I’m over it. I've been increasingly frustrated with BFCU over the last year or so. Their ATMs don't work a LOT of the time. In some way or the other, you can't make deposits, you can't take money out, etc. My mother has been having trouble with Zelle, they keep changing the limits on how much she can send, so it's a surprise whenever she has to send someone money, only to find out that the full amount can't be sent. This is a problem with Bethpage, not Zelle. Lastly, they keep changing the way you can access the banking center at this location. One minute you have to go through the front on the Merrick Road side, then the next minute you have to go through the back entrance from the parking lot. Why? There's no need for this. I'm going to be looking for another credit union, because I shouldn't have to be this frustrated to deposit or access my money.
Trevor Johnson
Worst credit union ever don't go here they double charge
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Yes right as you walk in.
Yes
nope
That's all done on location. You don't have to wait for the mail
An identification that has a photo, proof of address and ready.
Usually 7 to 10 days.
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