I called in earlier in the week and got above and beyond service from a customer service agent that helped me tremendously. Per her intervention and suggestion it all worked out and my reimbursement went smoothly. Thank you.
J P Soso
Sep 16, 2022
Banking is very efficient.
Sara Casey
Aug 26, 2022
It's a bank y'all!
Beverley Gilbert
Aug 2, 2022
Just awful no real company attached to federal government should operate this way, BUT LET ME STAY IN REALITY NOTHING IN THIS SYSTEM OF THINGS IS PERFECT BUT THIS IS DISPICABLE FOR SUCH A BUSINESS IT'S REALLY BAD NEEDS A WHOLE WORLD OF IMPROVEMENT LIKE SERIOUSLY..FACTS.
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Questions & Answers
Is the debit card replacement machine working today?
If the check was from someone who has a MCU account, bring two forms of ID. Or if your a member and you have enough funds in the account to cover the check amount prior to cashing.
There is no fax number for general purposes...only if your dealing with a specific issue like a fraud claim.
Can I open an account with my passport
SOLOMON | Oct 6, 2022
Dennis Peniston | Oct 13, 2022
Yes I believe a passport is valid identification that can be used to open an account
What is the file required for me to open a balance?
loussaig saad | Aug 21, 2022
Tania “Bless” Richards | Sep 20, 2022
Eligibility:You can Join MCU if you are:
An employee of the City of New York
An employee of a hospital, nursing home, health facility, or their affiliates located in New York State
A Federal employee who works in the five boroughs
A State employee who works in the five boroughs
All students enrolled in a college, university, school, or institution, in the City University of New York (CUNY) education system
All students enrolled in St. John’s University who are attending campuses located in New York State
An employee working for agencies operating within the City of New York metropolitan area and which are at least in part funded by the City of New York or the State of New York
A retiree receiving a pension or annuity from one of the organizations that qualify for membership in MCU
An employee of an insurance company that offers health related insurance in the State of New York
An employee of companies that produce and/or supply hospitals in the State of New York with medical and other
do i have to have an appointment
Marlene Heron | May 23, 2022
S. Stokes | May 23, 2022
No.When I was there the rep said appointments are priority but they take walk ins
Is the Stanley Ave branch in Brooklyn still open??
Tanhai Tull | Mar 24, 2022
Nicol Williams | Mar 24, 2022
Not sure, but I'm seeing on goggle maps that it is
Do you still have to make a appointment
Leonard Check | Nov 24, 2021
Elizabeth massalee | Nov 24, 2021
Yes
What time does the Jay St MCU close on Thursdays?
Akua Henderson-Brown | Oct 20, 2021
Shirlene Malloy | Oct 20, 2021
4:30pm
Does the branch on Jay street still have the coin exchange machine?
Afe Wilkins | Oct 20, 2021
Michael Perez | Oct 20, 2021
Yes
What is the Saturday hours?
Janice Mills | Oct 20, 2021
Marsha sealy | Oct 20, 2021
9am - 1pm
Can on make deposits at atm machines
Ketly Jean | Oct 20, 2021
Amos Blackmon | Oct 20, 2021
Yes
Is the coin machine working at mcu jay street
Jose | Oct 20, 2020
Vito | Oct 20, 2020
I do not believe so at this time.
Is the debt card replacement working today
towanna crawford | Oct 20, 2020
Vito | Oct 20, 2020
Im sorry.I would not know.
what time does the branch at Jay street closes tomorrow
Be employed by the city, state, or federal government also i heard if you are the child of a member you can join but im not sure on that. Check their website or Call them