Metro Urgicare - Allerton Urgent Care

n MeKeimisa Larrier

I called this location for my mother and son to go for a visit . After confirming the locations times and hours I sent them to the location. When they arrived they were turned away. They refused treatment and they didn't have the courtesy to even open the door to speak to them. The location closes at 8 PM. They went for 6 PM. I got off the phone with the representative at 5:50 PM. Mind you it is cold and below 20 degrees outside. If they were not taking patients after 6 PM they should have said so. When I called to complain, I was refused a supervisor and given a fake number to call back. This was an extremely horrible experience. Lack of compassion for Patient Safety

Brionna

Customer service is horrible 😣 they are so rude and when me and my son went to get Covid tested the lady just stuck the swabs up our nose no type of remorse . The front desk they act as if you’re bothering them by your presence . Only go here if you have no other option

Krystle Bonifaz

very unprofessional place the people who work their are very rude i do not recommend this place

Judy Kulsum

The wait was over 3 hours.After waiting entirely too long the nurses skip me with another patient. Very unprofessional place. Entire staffing is incompetent its was a very terrible experience..leave it to them to decide if ypur pain matters more then the next person