Address: 553 E Fordham Rd, The Bronx, NY 10458, USA
Phone: +17183292959
Sunday: Closed
Monday: 7AM–2PM
Tuesday: 10AM–5PM
Wednesday: 9AM–4:45PM
Thursday: 8:30AM–4:45PM
Friday: 7AM–2PM
Saturday: 7–11:30AM
Maritza G.C
Rude, unprofessional administrative staff. They have no problem being rude in person nor over the phone. They don't call to confirm nor to inform you of your appointment being rescheduled. It happens to often. Good luck if you go there.
Nanette James
The staff is too laid back for me an slow to the giddy up.1woman staff wad other game I felt attitude from the guy at the window didn't care for his attitude Dr.Lopez was lovely, caring an On point would see him again. Thanks Doc.😊
jacqueline Kinchen-Gordon
The people that answer the phones are liars. First they called me to cancel appt saying the dr was in a accident so I requested the summary I was told only if a nurse is there med Asst can’t give it so I called another day to see if the dr is ok and to get my results the story changed he wasn’t in an accident he had a emergency so the girl said Saturday you can come get results hung up without giving a time so I call back a girl says hold on to give me a time she comes back reading my test result I THOUGHT MEDICAL ASSISTANT DON’T READ RESULTS???then she said oh if you still need to see a dr you can come see a different dr I HUNG UP WITH ALL THE LIES AND UNLICENSED EMPLOYEES GIVING TEST RESULTS and you can’t get anyone to answer the phones you have to call several times
Ty'rone Jets
I'm a VERY long time client...well over 10 years on and off. Recently I had an appointment scheduled but when I arrived the office was closed. No missed calls from the office, no voice-mail, no text...nothing to warn me not waste my time or money. I later called to find out if they had automatically rescheduled me for the following Saturday... but...no. They didn't have the courtesy to schedule me like they should have. In fact I was told that I could get an appointment 3 weeks later!! THREE WEEKS!! The first girl hung up on me accidentally which was definitely NOT an accident. Then I was handed over to the office manager "PAOLA" who was not flexible or helpful AT ALL. I feel when Dr Savitz was more hands on in the office, the service was way better. These new staff are incredibly rude, dismissive, provide poor customer service and don't have the capability of providing a great experience.
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Why you're aren't following CDC guidelines enforcing social distancing you're endangering patients health? Temperature checks aren't checked waited one hour. I left very unprofessional office👎🏿👎🏿👎🏿😡😡😡😡😡
Yes they do
Well, it's good that it didn't happen to you, but I left that place very angry.
8:30am sometimes they'll wait to 9am to start answering phone calls
An appointment is preferable. If you go without an appointment it is very likely that you will not be treated.
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