Santander Bank Branch

Serena Metzler

It is overcrowded

Diego Camacho

When I arrived at the branch Ms. Malisa Williams greeted me pleasantly and proceeded to help me right away. She answered all my questions and was able to get the required transaction without delay. Most importantly, she has a great can-do attitude and treated me with respect. Ms. Williams worked with Ms. Tanya Davis, the branch manager, who was also very pleasant and effective.

Gabriel Flores (Gabo)

I went to this Branch to find out about loans. The representative, Mrs. Williams was polite and full of promises that she never kept. When I met with her she was so eager to help, but she never called as she promised, when I called she wasn't in the bank, her day off, then I called her again and told me that she will call me because she needed to open her email and look for the approval. Waited more than one hour she didn't call. I called her again and this time she told me that she didn't process the loan yet than I have to go back to the branch, she told me before that I do not need to go to the bank again. She felt relieve when I asked her if I can cancel the process, almost thanked me for asking that and she immediately said "yes" that she will stop the process, process that she never started. nN effort is made to service customers in a timely manner. One of the worst banks I’ve ever been to and a representative that is all smiles and nice, but didn't care about the client, the bank or anything else.

Indi Hall

The love this bank great service, always trying to assist in any way, Malissa Keisha and Lance !!!!