Address: 1301 Guerneville Rd, Santa Rosa, CA 95403, USA
Phone: +17075250250
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Amber Ferl
We've known David Burritt for years, since he was the VP Branch Manager at the Chase bank in Corte Madera for almost five years. What he was able to accomplish down there was incredible and he ran one of the top teams in the country bringing in over $100mil in new investments and $200mil in new lending during his time down there. He has now transitioned into with them and is a Private Client Financial Advisor. We have had clients from our Real Estate business go through him and they have had fantastic experiences. If you are looking for someone to help you with your next steps in investing and planning I have no hesitation in recommending that you reach out to David. He's amazing and you are in great hands!
Robert Harrison
They have no clue what they are doing. I made an appt. and then they tell me I need to come back the following week. I stopped being their customer a few years ago because of their terrible service. The only reason I have to deal with them is because my Dad has a prop. loan with them. I will be paying them off soon. Will be so happy when they are out of my life for good. Bank of the West is a much better place to Bank with or even better the Redwood Credit Union.
Edith Silva
We had a money order that was sent back to us because we no longer had to pay the debit and I had my husband take it in and cash it since he signed the money order. The lady who help him said “yes we can but let me confirm it” with the other guy that was there. This person did not even look at it my husband said the teller just said no. My husband was also told to go back to where we bought and have them give him a new one. :( I get the call from my husband, so I call told the same teller (guy) the same story about the money order and teller says “ sure we can just bring it in” then I said I have a complaint and told him he had just told my husband NO. I was furious, Then the teller starts changing the whole story around and started to make up excuses. Horrible customer service and I called it discrimination as well. We will NO longer go there and it’s not the 1st time we see bad customer services.
Nongnart Thompson
In gernaral this branch is good and it’s the closest one to my house so I go there very regularly to do deposits. And I have never had any issue before in the past using there service but the one teller name Karishma (Indian from India or that region originally) she should never been there as a teller, she has no service-mind, never pay good attention to regular customers at all. Never had any problem with any other tellers before in this branch untill this one and every time, I left with un happy feelings.
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I don't know. Sorry.
Just needs to be wrapped
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