Address: 3000 Pat Booker Rd, Universal City, TX 78148, USA
Phone: +12109451000
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: 10AM–2PM
Debra Iglesias
Had to go into lobby for a large cash deposit. 2 tellers, 3 people in line ahead of me and the tellers were so slow. It took me 16 minutes to wait in line before it was my turn. Only 3 people in front of me 2 tellers!!!!
Vicki Carney
Both atm's are closed and only one teller in the store. That means you wait in line. Poor customer service. When I pointed this out teller had a bad attitude. Asked for manager, equally bad attitude. Been with them since 1980, time to move on.
Michelle Whitt
One teller, no drive thru and it’s Friday. No Commercial line. 9 waiting in line. Really shows how they value customers . One star is for the security and Teller for staying calm and being kind. As for all the others walking around and not jumping in to assist and get folks on their way...0!
Brandi R
I only gave one star because I have to choose a star to leave a review. I’d rather give ZERO STARS! I went in for change for my company. Mind you I had been there already twice this month for the same thing change and they never asked me for anything. It wasn’t a lot of change I needed it was only for $200. When they called me up to the counter I asked for my change and the lady ask me for an account number or my debt card I told her I didn’t have it she said if you don’t have that I can’t help you. I let her know I had been there twice this month already and they never asked for anything she said we are a bank and they should have. Maybe they need to be retrained.
Thanks! Your review is awaiting moderation.
Yes, Mon - Friday only 10 am to 4 pm
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.