Address: 200 Palisades Dr, Universal City, TX 78148, USA
Phone: +12109512968
Matt Gales
Room was a non smoking room but the bed had cigarette burns all over it, the shower would not drain air conditioner did not work, shower head clogged with scale. Left the room and come back to roaches. Paid for 4 days and only stayed 1 due to room being a mess. Was moved to another room and same things as the first. Would never recommend
Verified Hotel Guest
Positive: Nothing. It was very unclean. Negative: The hotel room was very filthy. Shower curtain torn. Walls and floor super dirty. The bathroom had urine all over the toilet seat. Avoid this hotel it is very nasty.
Ariel Pechacek
Location was great, about 20 min. from anything we did. Rooms were great, nothing fancy but they were nice and clean. Bathroom remodel was a little rough and it gets hot in there but it served its purpose. Something was wrong with sink faucet made it spray everywhere if turned up too high. Parking lot could use some work,, a little rough. Pool was clean and staff was very friendly and helpful. Would come back.
Ryan Bonhomme
This hotel was horrible. My wife and kids just checked into this hotel. Upon entering the room the tub was dirty. The door jam was missing a chunk of wood. Pictures on the wall were being held by duct tape. There was some sort of red stain on the wall. Told the front desk and all he did was argued with my wife telling her that she was in the room already for 30 minutes.Called customer service and they were no help telling us it will take about a week for some kind of resolution. This hotel gets a negative 5 star from me.
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Do you mean "pets"? Because no, you shouldn't bring pests. Rodents, fleas and spiders aren't good travel companions.
They have a sign in the main lobby that states "No Pets Allowed". But we have been here for several months and have seen several guest with pets.
We did years ago for a company Christmas party and I believe you probably still can
Not that I am aware of...if you have children, there is a Mr. Gatti's pizza buffet/games near 1604 & 35. About 5-10 minutes from the hotel.
It would be a great idea if you would call them and find out or go to their website we don't know the answer to those questions
Ok I don't see a question
You can stay in his room no problem
It depends on how you booked.
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