Memorial Sloan Kettering Cancer Center Bergen

Category: Cancer treatment center

Address: 225 Summit Ave, Montvale, NJ 07645, USA

Phone: +12017757000

Reviews

Blanche D

Oct 14, 2022

Utterly profit-centered, not at all patient centered. Look elsewhere. Honestly can't understand the good reputation I've heard so much about. I'm convinced it's just really good marketing. Administrative train wreck. Cancer is stressful enough without them adding to it. Highly and consistently disorganized, very poor to non-existent communicationβ€”unless they're asking for donations, which they do with offensive regularity after providing sub-standard patient experience. Billing takes its sweet time updating your account, too, so even after you've paid they keep sending invoices. Every. Single. Area. Is. Badly. Managed. Unbelievably dysfunctional and unprofessional organization.

Terri P

Sep 15, 2022

I have been coming to this location for 2 years. It is more convenient and cost effective for me to come to this location. The nurses, technicians, and physicians have been so kind and caring. I love that I can see my oncologist, get labs and do my imaging all in 1 place.

Maria Shaw

Aug 18, 2022

Nice place πŸ‘Œ

scott braun

Apr 14, 2022

We used to love Sloan. Ever since covid their customer service and commitment to excellence has suffered greatly. When you call for an appointment you often will not have any one pick up and there is no voicemail messaging service. On the insurance end… nightmare. For a monogram we have always been covered 100% through preventative care. Last and this year they billed under diagnostic leaving us with full payments owed.Be careful things have changed here, how can one trust them for important health service when their fundamental's are out of order - we have gone elsewhere sadly

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Questions & Answers

My brother in law is going through Cancer and I feel he is in much need of a support group. Do you offer any?

Madeline Byrne | Jul 22, 2022
Colleen Finneran | Jul 22, 2022

Yes, MSK has patient support groups as well as mental health counseling available for patients.

It is my understanding the a patient can have one visitor while receiving chemo at Bergen. Please confirm. Thanks,

Charles Guerrero | Oct 20, 2021
R R | Oct 20, 2021

A visitor is allowed to stay in the infusion room with the patient at Bergen from what I saw there last week.

Do they do COVID testing at this location?

Maggie DeAloe | Oct 20, 2020
Emily Rowan | Oct 20, 2020

They had a testing center in the back parking lot back in July but I'm not sure if it's for the public or not

i HAVE COLON CA W/LIVER METS. DO YOU OFFER RFA TREATMENT FOR LIVER TUMORS? RICK KOHLER

Richard Kohler | Oct 21, 2019
Patrick Lambert | Oct 21, 2019

You're best bet would be call directly.

Do you have an Urgent Care Center for Sl Kettering patients and if so what are the days and hours? Thank you.

Tom Cody | Oct 21, 2019
Eric Chii | Oct 21, 2019

I don't think so.

Does the Montvale office perform CTSCANS?

Tom Cody | Oct 21, 2019
Patrick Lambert | Oct 21, 2019

Yes...its like a 5 star hotel

Read More

I had been dx with breast cancer at GSH the IDC.Had guided US besides mammo, and also MRI. I am scheduled for PET scan on Monday 7/8/19. I have an appt. with the oncologist on July 11.. How can I get a second opinion from your facility?

Mariquita Belen | Oct 21, 2019
Eric Chii | Oct 21, 2019

Give them a call and set up an appointment.

Are you now fully operational? If not, when will you be?

William Cahill | Oct 21, 2018
Ray Guerra | Oct 21, 2018

Starting to see patients on June 18th

Does the MAK in Montvale have radiation treatmemts.

Jim Vuono | Oct 21, 2018
jose reyes | Oct 21, 2018

Yes

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