Enterprise Rent-A-Car

Category: Car rental agency in Naples, Florida

Address: 13560 Tamiami Trail N, Naples, FL 34110, USA

Phone: +12395912666

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–1PM

Reviews

Carol Duane

Aug 31, 2022

Good experience!

Farhan Tariq

Jul 29, 2022

All the people who are praising the staff must be staff’s family and friends. If you have coloured skin make sure don’t go to this store. Hope some training will be offered to staff for better customer service. Especially not to scream to disappointed customer on phone after looking at online review. Please also advise staff not to search customers on social media especially on LinkedIn as customers get alerts 🤓🤓

Lauren

Jun 20, 2022

Bryn is the ONLY reason I would ever rent from Enterprise again. She is a gem and literally saved my family vacation! I had a horrible experience with the Pine Ridge location in Naples who less than 24 hours before my pickup time called to tell me they didn’t have the car that I reserved four months prior. I called corporate and they reserved me a car at this location the evening before pickup. Bryn called me at 7:57am (let me remind you that this location doesn’t open until 9am) to tell me that she doesn’t have the van that we needed and gave me some options. I told her I had to talk to the rest of the family before I could make a decision, but that I would get back in touch with her. She worked ALL morning trying to find a vehicle that would work for my family. She went above and beyond and I am SO grateful for her as she found us just what we needed!

Eric Violet

May 8, 2022

Austin is awesome to work with

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Questions & Answers

How much to rent a car for a week? If I rent here in fl can I drop car off in NY enterprise

Angie Campbell | Oct 20, 2021
Pierre Relf | Oct 20, 2021

Yes you can and it a 300deposit

Can I rent a child car seat from you without renting a card

Georgette Chabot | Oct 20, 2020
D M | Oct 20, 2020

I would just call and ask. You won't get a proper answer on here unless it's coming from them directly.

Do you get charged for the day you return the car

Nancy Brown | Oct 20, 2020
Mario Hernandez | Oct 20, 2020

Depends at what time you checked it out and what time you return it.

How do they charge for returns

Nancy Brown | Oct 20, 2020
Matthew Kleist | Oct 20, 2020

They charged me up front on the card I gave them to keep on reccord. As far as I know, you can just drop the car off after hours and leave the keys in the box. The only charge you should get after drop off would be due to condition of car, or for gas. I chose to return empty and have them fill up because they actually charged less for fuel than the gas station. You obviously do still have the option to return with what gas it had when you left with the car as well.

are you opened on Thanksgiving

Barb Seibert | Oct 21, 2019
Lori Koss | Oct 21, 2019

You would have to check with them

I would like to pick a car up from RSW on 1/10/18 in early am and then drop it off at your location in the afternoon, can I do this and if so can you help set this up for me?

Ty Arney | Oct 21, 2018
JoAnn Demaria | Oct 21, 2018

Be careful, Enterprise lies. I rented from RSW , I was told the minimum was a week due to the Hurricane last August, I only needed the car for 5 days and was told I could return it to a satellite office. They still charged me for 7 days and refused to pick me up and bring me back as the commercial promises.

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