DLO INTEGRIS Southwest Medical Plaza Patient Service Center

Litzy Medina

They are the rudest people ever, will never go back, will misinform you at the DLO. Literally never experienced something like this. Didn’t even let me complete my sentences while speaking just straight up rude.

Taylor Hill

This location is superior to any of them in the metro! There is one guy there named William! He is kind and does an amazing job with draws. I came in early to get labs, they didn’t have them because my dr forgot to submit, william was patient and said he’d hold my place if I wanted to come back in once my dr office opened. Sure enough, I was able to get them sent over, this time I went bacon in and the waiting room was filled, but william got me back quickly and was able to a great, quick job of my full lab draws.

Steve Patterson

DLO , at one time, was the best. Unfortunately, they have lost their customer service standards. There is no one that you can ask questions of, you sign in through a kiosk that is very cumbersome. The waiting room is small, crowded and uncomfortable. My wait time was supposed to be 13 minutes. I left after an hour. During that hour, they only called two people back. I will not use them again, nor recommend them.

Bryon Carey

I went in Thursday for some blood work done and the young lady was so sweet and good at her job. I cant remember her name but when I go back I will ask for her to draw my blood. I didn't even realize she had stuck me and she was done. That doesn't happen with me often.