Bank of America (with Drive-thru ATM)

Iyana Byrd

I can’t call and talk to anyone, no one picks up and I called another location and they say they are busy as well and I can make an appointment just to ask one question.. TERRIBLE..

Justin Drinnon

Before visiting this location I saw the awful reviews and had 0 expectations of even decent customer service. I was greeted by Rob who was directing customer flow to the right locations. I had 2 needs. He sent me to the teller for the first and said to come see him at his concierge desk after for the second. The teller was polite, helpful, and fast. I then went over to see Rob for my second inquiry. He went above and beyond to solve and answer my questions. He was very upbeat, friendly and knowledgeable. I was blown away by the friendliness and efficiency I received on my visit. They must have taken some feedback and made improvements. I could not be happier or more impressed with the service at this location. Thank you!

carina calderon

I recently had the most upsetting experience at bank of america. I was advised that i was not approved for a mortgage loan 2 days before the closing date, no alternatives or good counseling was given to me regarding the matter, my time was wasted for 45 days. No one should be lead on this long. I allways gave documents that were expected of me in a timely matter. I hope this doesnt happen to someone else

Julie Cunningham

There is no customer service at this branch. I was told they will not answer the phone for customer service. My mom lost her debit card and it took over two hours to get it canceled. I am closing her accounts and moving them to another bank. Instead of helping, all I heard was what they cannot do. All they want to do is sell you things. I am switching my mom to Bank of Blue Valley where they believe in customer service.