Old Chicago

Beth Zaruba

I called and ordered a pizza over the phone. When I picked up the pizza it was wrong. They tried to say it was my fault because it was ordered online. I showed them my call log on my phone to prove I called it in. Took 15 minutes to get the manager to approve making a new pizza because she was busy. Waited 30 more minutes for the correct pizza. I was very nice the whole time. People make mistakes. I asked the manager if I could have two ranch. She told me she would do it this time “for my trouble” but next time they are 50 cents each. They didn’t apologize or comp anything off the pizza. Worst customer service I have ever had at a pizza place.

Jay

Awesome food. Lots of different options. We love the chicken Buffalo rolls and the salads are amazing.

John Landeck

This pizza was fantastic! We got a hand tossed Chicago 7 (with extra black olives instead of mushrooms). I’ve never had a pizza with so many toppings on it! We also ordered the jalapeño cheese pretzel bites and actually sent them back. They came out dark, hard and a little burnt - and were not very flavorful, although the cheese dipping sauce they came with was great. The server was very nice, took them off our bill (we had our pizza by the time we sent them back), and was sincerely apologetic. We don’t like sending things back, but these were disappointing and not worth eating. That, the $4 draft beer being their only game day special, and the price ($26.99 for one large pizza) is what gives them four stars. We were using money we had been given for Christmas, otherwise I couldn’t imagine paying essentially $30 for one pizza after tax. It was delicious though!

Jarrod Shelton

Updated Review - I’ve grown to love this place. Yes, they had some issues with the beer taps, but I’ve seen less and less over time. I frequent this place usually about every other week. There’s always room at the bar and plenty of seating. It’s very family friendly in the back too. Bar staff are extremely friendly as well. 2019 Review - Nice selection of beer but legit every time I’ve been in there they’ve had a issue with the beer taps for some reason.