NVNA and Hospice

Deborah Terry

Poor experience. Nurses were great. Supervisor horrible. Different nurse everyday. No communication between interdisciplinary teams

Justin Richard

We had NVNA for several weeks come into our home to care for our father. We had good and bad experiences. Ultimately if we had to do it again we would go elsewhere. It was clear on several occasions that the visiting nurse was not trained on the procedure she was sent to carry out. This resulted in an unnecessary emergency trip to the ER in the back of an ambulance. NVNA later apologized for the error in carrying out the procedure. Which we were all dumbfounded by. We trusted them and they let us down! If that wasn’t enough after my father died they were incredibly rude and aggressive in trying to collect the ipad in which we would register his vitals every day. If there were any time to show bedside manner and sensitivity it was in those first few raw days of shock and grief.

christine mcarthur

All of the services my mother received from Norwell VNA were delivered professionally, expertly, and respectfully. They included OT, PT, NP, RN, social worker, and I'm sure more I can't remember. My mother had very rare circumstances with her health, but everyone was so helpful. She received great care, and all the while they were careful to respect her choices and help maintain her sense of dignity. I can't recommend them highly enough.

Judy MacPherson

My mother has had services from this organization...home health aide, PT, nurse, etc. They are exceptional in all areas. I would recommend!