Cox Store

Category: Internet service provider

Address: 11044 Lee Hwy Ste. 10, Fairfax, VA 22030, USA

Phone: +17034802830

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

seung Lee

Oct 11, 2022

People they are so kind

Sadie G

Oct 1, 2022

One of the most awkward and uncomfortable experiences I've ever had with "customer service" if you could even call it that...

Jack Dixon

Sep 9, 2022

The Specialists went above and beyond when I went to visit- thanks so much to Cammie and the rest of the team!!

Jon Dickson

Aug 19, 2022

Worst internet service provider in Virginia. Use anything but this company if you can. Customer service is terrible and they will try charging you hundreds of dollars on top of your monthly bill for any issue, even before you are a customer.

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Questions & Answers

can I return equipment and pay a bill at this location?

admin roy Salon | Oct 21, 2019
Ms La-Ronda | Oct 21, 2019

They aren't very knowledgeable, so make sure you have a meeting of the minds. They tend to speak in generalizations, and it's hard to get definitive answers at that location.

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Where to return my box unit.

William Castillejo | Oct 21, 2017
Jeri Stone | Oct 21, 2017

Just take the unit into the store.

Can i exchange my older cable box and remote for a new one for feee at your location? I live in Fairfax

Christine Cimino | Oct 21, 2018
Ken Latta | Oct 21, 2018

Yes. The main advantage of renting versus buying hardware.

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On what Cox channels are MASN (Nationals and Orioles baseball)?

Eric Schmitt | Oct 21, 2019
Reyna Gaar | Oct 21, 2019

Have no idea - I happily gave up my cable a few months ago

How do I sink up my TV to the box remote

chris martin | Oct 21, 2019
Jackie Jones | Oct 21, 2019

Hold set up button on bottom of remote and you should get a code in the to enter, you should get instructions on screen, if not feel free to come get another remote, which has instructions manuel

Hello! How I can give buck Modem? I did it cancel in November

Anastasia Vasilyeva | Oct 21, 2019
Nora D. | Oct 21, 2019

Just take it back to the store

What hours do they close on weekdays

Williansosmar Serrano | Oct 21, 2019
Ken Latta | Oct 21, 2019

Sun 12:00-5:00pm Sat 9:00-5:00pm

Do I need a new box to connect my new 4k hd tv?

Tom Marcy | Oct 21, 2018
Nora D. | Oct 21, 2018

Nope - the box you have will work just fine with your TV at HD-quality.

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I'm at my daughters and can't get into tv and cable. Tv comes on but no picture. what do I need to press or check?

Terrie Alwood | Oct 21, 2018
Gokhan Cakmak | Oct 21, 2018

Tv input

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