GW Immediate & Primary Care - Rhode Island Avenue

Adam Zwerner

Went to this location this morning (Rhode island Ave). Waited an hour past my appointment time to see a doctor. Then told they are out of strep tests. Front desk unfriendly and not particularly helpful, failing to all even wear masks. Facility filthy (photo attached.) Past experience here two years ago was also beyond abysmal. Update: emailed patient experience as requested, never got a reply. SHAME ON GWU AND GWMFA. SICKENINGLY POOR SERVICE. LITERALLY. As a GWU graduate with a physician parent who is a GW Med graduate, I’m ashamed to be associated with this institution. Hundreds of 1 star reviews for GW MFA over many years and yet zero improvements. Few businesses or institutions reach such bottom of the barrel levels of satisfaction. GW is just chasing easy money in a willful race to the bottom.

Mia Long

They never answer the phone I walked in while on the phone and it was just ring and the front desk just having there own conversation the white female doctor was very loud and unprofessional about my symptoms in the location I really never want to go here this my las option never do follow up call about my result

Tarika Smith

My experience here was not that bad. The wait was not long at all. The only thing I would recommend so far is that the front desk staff learn some office etiquette. There is a way to speak outside among your peers and a way to speak in a office setting. I listened to how they addressed patients of all ages and it just wasn’t pleasant to hear. But overall, not so bad of a visit. My nurse and doctor was polite. Update: Had to come back and drop this down to a 3 star unfortunately. The phlebotomist was very unwelcoming. When she came to draw my blood she did not speak or introduce herself nor did she give any eye contact. She sat at her computer for about 3 minutes and the only thing she said to me was “ what’s your name?” That’s it. She drew my blood in complete silence and just seemed irritated overall. I don’t understand people in the health care field. Some patients are already feeling low. To have to endure attitudes and unfriendlinesses is just another punch in the face. It cost you NOTHING to be kind to people. You may just make someone’s day with your kindness.

Baby Shark

I went to this urgent care to be seen and was charged $220 for a walk-in price, which is insane. After one lab test that I was given I was later billed $910 from the lab. They knew I had no insurance and did not inform me of the lab price. I wouldn't recommend this location for other people to go, especially without insurance.