Shoe Dept.

Category: Shoe store

Address: 200 Desert Willow Rd NW, Los Lunas, NM 87031, USA

Phone: +15058659820

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Amanda Tom

Oct 17, 2022

Alot of shoes, but not alot of sizes.

Raymond B. Carabajal

Sep 27, 2022

Great clean place with a large selection of shoes ranging from Sketchers, to Adidas, and even some Asics. While larger shoes sizes for men and smaller sizes for women are rare, there is a better chance of finding them on Wednesdays when new shipments come in. Employees are always willing to help and mangers take pride in customer service.

Lupe Rubio

Sep 25, 2022

Nice

C C

Sep 2, 2022

Although I did find shoes here it is somewhat inconvenient that they only accept card now.

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Questions & Answers

I tried placing order it will not take my address or credit card, can you help?

Shoe Dept. | Sep 20, 2022
Jose Roybal | Sep 20, 2022

That's a good question.. I don't know usually do that I usually just go into the store to see what they have available and If they're my size....

What time does this establishment open on Sundays?

Michelle Torres | Oct 20, 2020
Lela Lueras | Oct 20, 2020

11:30a-6p

Can I do free ship-to-store?

Shoe Dept. | Sep 20, 2022
Elizabeth Montemarano | Sep 20, 2022

Not sure

Where is my refund?

Shoe Dept. | Sep 20, 2022
Shoe Dept. | Sep 20, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. | Sep 20, 2022
Raymond B. Carabajal | Sep 20, 2022

Without the receipt, the best they can do is an exchange for another or the same shoe.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 20, 2022
Shoe Dept. | Sep 20, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 20, 2022
Shoe Dept. | Sep 20, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my confirmation/shipping email?

Shoe Dept. | Sep 20, 2022
Raymond B. Carabajal | Sep 20, 2022

If your email is not enrolled when checking out or on the loyalty points, they will give you a receipt only. If you are enrolled, I would contact corporate if you haven't received your shoes

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. | Aug 21, 2022
Jennifer Jaramillo | Aug 21, 2022

No

Do you little girls wide shoes?

Barbara Bearskin | Oct 21, 2017
Isaac Mares | Oct 21, 2018

They always have every size your tripping

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Do you sell tap shoes?

Jeremy Miksell | Oct 21, 2017
S Leigh | Oct 21, 2018

Not in adult sizes.

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