Address: 3215 52nd Ave, Hyattsville, MD 20781, USA
Phone: +13016997669
Sunday: Closed
Monday: 9:30AM–6PM
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: 8:30AM–5PM
Mark Friedrich
I did everything online so I can't say much about the help other than they are pleasant and courteous. The office help seems to be gone often. They have no carts to help with the move.
Kathryn Chandler
From move in to move out every thing was very easy and staff helped with any questions.
Brian Reynolds
Clean facility and great customer service from the young lady in the office, she was patient and helpful.
Michelle Diaz Ortega
The manager is never in the office and I have been trying to reach her for over a week and she does not answer the phone anytime of the day and does not return messages! There are no dollies or hand carts for moving our things into storage and I had to pay extra to have somebody help us carry everything from the car inside to the storage unit! I had to call the corporate number twice and I'm now waiting for the district manager to get in contact with me. It has been a very frustrating experience. The conversations that I have had with other tenants all resonate the same as mine unfortunately and they said that she is never in the office and just not answer or return phone calls. My boyfriend had a separate unit and only kept his things there 3 weeks temporarily during a move and upon moving out this weekend after only 3 weeks everything was covered in mouse droppings! I mean covered! It looks nice on the outside but I definitely do not recommend because obviously pest control is lacking as is customer service unfortunately. Very disappointing!
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Some of them do.
Climate-controlled storage units are temperature controlled. Climate control means that we use reasonable efforts to maintain a temperature in the building where the Cube is located of between 55- and 80-degrees Fahrenheit. This type of environment is ideal for storing furniture, metal, fabric, and other items
Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.
To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.
Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.
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