Prince George's County Department of Public Works & Transportation

Jerome Harrison

Your 311 system is a joke I work in pg I never see trucks on the road I've been trying to get simple pothole repair...it's sad that they getting paid for absolutely nothing very disappointed in the level of service 😕 😒 😑

Stacey Harmon

I just want to give shout out to Ms Ross and the guy she sent out to help us. Ms Ross has phenomenal customer service. It’s a great experience when the person you call to help you tries and makes a solution happen. She went above and beyond, My husband and I are grateful that it was Ms Ross we got on the phone. And thank you too the guy who was sent out to help us (wish I caught his name). Couldn’t have done it with out him either. Sometimes small things matter the most and the care and kindness and help from these two made all the difference.

Kelz Thom

Tree county fell and damaged a vehicle. There was nothing they could because it was an act of God. Informed it me it would take up to 12 months to come out and trim the tree and up to 30 days remove branches. Two weeks, another county tree cracks and a huge tree like branch falls between yards. Initially tried to tell me there was nothing they could because it fell on private property. What?!?!?

RL Willingham

So far we are now a week past a tree removal. One out of the three people I have spoken to by phone in the last two days have managed to sound professional. The second one hung up on me, so there is that. She told me the county doesn't remove trees - if it is on county property and it fell on my fence, they do. Why do we pay county taxes again?