Pet Paradise Jacksonville Airport

Bria James-Hall (iamBriaJames)

I am truly grateful for this place! I was out of town for a funeral and they took my baby biscuit and showed him a good time in Jacksonville Florida. I appreciate knowing that he was in a safe place and I didn’t have to worry about him. Staff was very nice and professional. I will recommend to others!

Nicole Holloway

I've used this company for YEARS without any issues...until now!My initial review was great, I've even given them 5 stars in the past. Today, I am a VERY DISAPPOINTED customer! My dogs recently stayed at the airport location, and upon checking in, I was notified that one of my dogs have been labeled as aggressive! Out of the MANY times and years that we have used this location, we have NEVER had any issues!This was news to us, because the last time(This past April) that they stayed here, we received rave reviews about our dogs on their report cards. We spoke with Misty the manager and stated that she couldn't give us much information because the two workers where no longer there. No one contacted us AT ALL... but they wanted to charge us an extra $20 a day to have solo play time! Plus she would be permanently marked as aggressive and would not be able to play with any other dogs EVER! On top of that, she made promises to us, which she noted in the account, but did not keep her word! I've call corporate numerous times, ONLY for me to be told that Misty called me back.She did not. She is who I have issues with, i want to speak to her manager! I called corporate multiple times, spoke with the receptionist, she assured me that someone other than Misty would call me back. I HAVEN'T RECEIVED ANY COMMUNICATION FROM ANYONE! This is not how you run a business! For someone who drops $500 min per stay, I expect more! If you cannot count on the managers or CORPORATE to do what they need to do, who can you trust?! This is disgusting!

Carrie

We went there for the 2nd time today. Doc Robinson is so nice and seems to care. It is a nice place! They have a pool and a play area for the babies they baby sit. I think it's so cool I want to work there. Looks fun! Lol it is pretty pricey to hit the vet side but everything is going up in price. It's making it hard for me to get the care we need for our babes.

Megan Evans

We have lived all over the country and boarded our dogs various places. The Jacksonville Airport Pet Paradise is definitely one of our favorite places. We trust them with our two dogs and feel confident they are well taken care of when we’re out of town.