Address: 30 Mall Drive West B28C-5, Jersey City, NJ 07310, USA
Phone: +18009346489
Sunday: 12–6PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Rene Hernandez
HBO TV/RENE
Reyhana Raheem
Quick and easy, diligent team.
Akim Bryant
This is in regards to the entire business as a whole. They regularly use refurbished equipment, but will tell you it's new. Had to switch out two separate set top cable boxes until they finally provided me with an actual new box. All of the issues I had accessing Netflix and other apps went away. This has taken a total of 3 weeks to rectify. Then I was supposed to receive 2 separate credits since they wasted my time and told me things about the service that wasn't true. I just got off the phone with customer service again because I was missing the $45 credit. The rep puts me on hold and says that she has gotten approval for my $40 credit. I'm too tired to fight with them over $5. Will be switching to Directv or Fios soon. Their customer service can't be any worse than Comcast.
Nandkishor Choudhari
Two star only, one star extra because it is very convenient location. That's it, otherwise nothing to say about these guys. Plan somewhere nearby location because the staff (one guy assuming he is manager) is very/extremely rude here. Just because of this experience I am leaving the Xfinity, trust me I used it for more than 7 years
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Yes
If there is a number I think u would have to get it from the store itself because there is no number to find on internet
We had this same problem. You have to go there as they do not have a phone! The published number has people who don't know if this or that is in stock, like a modem. Crazy, right?
Yes, they are
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