Squarespace

Category: Web hosting company

Address: 8 Clarkson St, New York, NY 10014, USA

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–7PM

Reviews

Bruno Paronetti

Oct 17, 2022

The office is really nice and the rooftop super cool! Really like the place.

Ryley Gaulocher

Sep 27, 2022

Squarespace Is terrible, they automatically signed me up for a scheduling free trial (I did not ask for) and made it literally impossible to cancel the subscription, on their help forums they said you literally have to delete the website to cancel the trial (which I probably am going to do) because at this point the amount of time I have wasted I could have built my website twice over. 0 stars!!

A V

Aug 21, 2022

Upgrading from Squarespace 7.0 to 7.1 is impressive, like Squarespace planned for it to be a terrible experience. 1. No upgrade tool; you must completely rebuild your site word for word, image for image. The "gut punch." 2. You have to set up a 14-day trial, giving you two weeks to port over a site from Scratch. 3. You have to forward all your URLs by hand, which is just excellent. 4. The real "kick to the groin" is that you can't transfer the hosting service to your new site or receive a credit. You have to start a new service for 7.1 and cancel your 7.0 service and if you are like me (who paid a full year), flush your money away. No refunds. 5. Bonus: The site's new Font, Site Colors, etc. menu is awesomely terrible. 6. Bonus: The image galley settings are in the section settings. Why is not in the block settings? 7. Bonus: It seems impossible to contact anyone. The contact menu keeps looping. Bravo! You made upgrading as terrible as possible.

Irvin Romo

Jun 23, 2022

Beautiful modern offices with great views of all of Manhattan. Lots of natural light and greenery in a quiet neighborhood.

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Questions & Answers

I have two charges on my American Express from Squarespace. Don't remember using Squarespace. Do you have a phone number where I can reach you?

Marion Weinstock | Oct 20, 2019
Squarespace | Oct 19, 2020

Hey Marion, sorry to hear about the trouble. Please reach out to our Customer Support team with more info to assist with this at support.squarespace.com.

what is the phone number of Square Space, they billed my credit card $192 but I don't believe I have been using their services and the website does not have a phone number

Kathleen McCallister | Oct 17, 2022
Eugine Lev | Oct 17, 2022

The company has great online support, where you can chat directly with a professional who will resolve your issue, but they do not have a call center.

I want to talk to a customer service person. Which phone or email should I use. I need to clarify what I am being billed for. Bill Mittlefehldt

Bill Mittlefehldt | Aug 20, 2022
Eugine Lev | Sep 19, 2022

Squarespace uses live chat on their website. That is the best and most convenient method of talking to them. The support staff is known for their professionalism.

I thought I signed up for one year. Money was taken out of my account for another year. How do I cancel.

bud fisher | Aug 20, 2022
Eugine Lev | Aug 20, 2022

Squarespace is well known for the quality of their customer support. I strongly recommend reaching out to them. They should help you resolve any issues.

Patients who contact me through my website have the option to opt out of being placed on my email list. Do I have to offer them that? In the past they did not have an option to opt out until I sent them my first mailchimp message/ newsletter.

Christopher Trahan | Oct 19, 2020
Chizaram Chibueze | Oct 19, 2020

Contact squarespace directly to be able to get a more accurate response.

I just finished my free trial for my website. Before my trial ended, all my pictures were on display in my gallery. But after my trial ended, more than half of my pictures weren't showing. Do I have to upgrade my plan to see all my pictures?

AaroMotive Studio | Oct 19, 2020
Eugine Lev | Oct 19, 2020

I recommend addressing this question to Squarespace customer support, rather than to Google Maps community. Good luck.

how can i talk live with customer service person

ziva cohen | Oct 20, 2019
Pathway Services | Oct 20, 2019

I have a charge on my visa account and do not know what it is for please I will like a live person to talk to

Hello, I found the credit card payment of $12,392.38 was credited on Jan 16. 2019, But However on Jan 22. 2019, $12,842.00 was debited. The payor confirmed that It cleared two weeks ago. but why it was debited? Joseph.

B & A Trading | Oct 20, 2019
Edward Bridges | Oct 20, 2019

Contact customer care here: https://www.squarespace.com/contact

I already have a webpage from you for my business- do you offer free webpages for non profit 501c3?

Steve Chait | Oct 20, 2018
Griffin Wiebel | Oct 20, 2018

This is Google Maps. Google Maps. Why are you asking this question on Google Maps?

forgotten my password or site not taking it. What to do?

John Wisdom | Oct 20, 2018
Michael Johnson | Oct 20, 2018

You should contact support. They should have policies un place to deal with customers who are locked out of their accounts. You should expect that you will need to prove you identity via some form of government issues ID depending on the exact circumstances.

I am totally frustrated by your company. I have tried several times to give you a new credit card with no acceptance. what is going on?? Pat

Pat Kurs | Oct 20, 2018
Griffin Wiebel | Oct 20, 2018

Don't expect to get a clear answer on Google Maps. Give their customer service a call.

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I am having a problem. My store website has expired and I need help getting it back up and running. Who can I contact.

Juliett Folkes | Oct 20, 2018
Griffin Wiebel | Oct 20, 2018

Go to Squarespace's website and find Support. Asking on Google Maps is not going to help you.

Why was I charged $20.00 by square space inc?

Jimmy Jones | Oct 20, 2018
Michael Johnson | Oct 20, 2018

Squarespace is service provider that makes it easy to build websites that look good. I would reach out to them via their website as only Squarespace would be able to answer you question properly and they will need information you probably don't want public to figure out what happened. If you really never provided your billing information then it is possible you are a victim of identity theft.

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