Enterprise Rent-A-Car

Leon Buck Jr

The man at the airport rent -car was very rude and rarest..I will never go there again.

Stuart Ochs

Booked a car at the airport after the site said there was one available.There was no cars for the next two hours!!!. This company offered no assistance of any sort. No ride, no cab, no share ride, NOTHING!!! Worst customer service. Going to see if corporate can remove them from this airport. Avoid this company and its sister companies if you are in the Daytona Beach area. Would give it zero stars if that was an option.

Madison Lindon

Horrible customer service. While my vehicle is being repaired I received a rental from the Daytona Auto Mall location. I currently have three small children in car seats, and the Infinity QX80 and captain’s chairs in the second row it is almost impossible to find a configuration that works for my family, I need to be able to put all three car seats in the second row. The employees at the Auto Mall location told me to try calling the airport location to see if they had something that would work better. The woman that answered the phone barely let me explain my situation before telling me she had nothing for me. She asked me zero questions. Just “no, I don’t have anything.” I made a booking online for a different vehicle that may have worked, called, and this time spoke to a man that was very helpful and went to check if the other two SUVs had second row benches, but they didn’t. Today I called again to ask, the lady I spoke to wanted to look up my reservation and tell me my insurance is only covering a standard SUV, not something large. I am in a QX80, I’m not looking for something bigger, and again with no clarification I was told they don’t have what I’m looking for. I asked if she even knew what I was looking for, she said “yeah, something with a third row.” Tell me you weren’t listening without telling me you weren’t listening. She put me on hold, and then had the woman from the day prior get on the phone again and tell me they had nothing for me with the other woman laughing in the background. At least they were having a good time, I guess. Who cares about customer service?

Lisa Gainey

They need to take cash