O'Reilly Auto Parts

Toby Anderson

bought fuses had a very good selection

David Pohrman

Used oil and filters to recycle. Took them without any problem and barely waited a minute for assistance.

Todd Malsbary

2 stars because they are close to me. Other wise staffed by young punk kids who are not knowledgeable. The stock is often in boxes on the floor, not the shelves, leaving me to dig through and find it myself (if they even have it). Lousy customer service, when I asked an employee about a product they told me to go look on the shelves to see if they had it. As another example a product was listed on the shelf at one price rang up at another. When I mentioned it to the employee all he said was this is what it says in the system. I suggested he could go back and look at the shelf. When he arrived at the shelf and saw the different price he asked what he wanted me to do about it. I suggested that he ring it up for the advertised price as shown on the shelf. At that point he repeated it is not what is in the system and I would have to talk to his manager. I said that is fine after which he says the manager may not be in until tomorrow. The price difference was only ~3% ($1). I guess price match guarantee only applies to other stores not for themselves. Went to the O'Reilly in Santa Rosa and very friendly and helpful with the giant sign up behind the cash registers (see photo). Definitely lack of training going on in Windsor.

Katie Close

I usually don't take the time to write reviews however, I've experienced great customer service at this store. Trent, the manager, has helped me the last couple of times. He's knowledgeable and doesn't try to upsell me on unnecessary products; he explains things so that I can choose the best option.