Shoe Dept. Encore

Category: Shoe store

Address: 300 Mary Esther Blvd Santa Rosa, Mall Ste 70, Mary Esther, FL 32569, USA

Phone: +18502443837

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Ann Vaughan

Sep 6, 2022

I found some comfortable, nice shoes today with the help of salesperson Sky. I also saw a pair of athletic shoes that I had bought in P’cola for forty dollars more. so I will check this store before going anywhere else!!! THANK YOU Shoe Dept !!!!!!!

John Spaar

Jul 28, 2022

Very helpful and prices are reasonable.

Al Budot

Jul 2, 2022

Sky is awesome! I had discomfort with my size 9.5 Diadora Blushield Mythose Elite Trx 2 shoes - (priced $100 less than Diadora website )and WAS going to switch to size 10. After carefully perceiving my situation she explained that the 10’s were too long and then noticed I was tying them too tightly at the very top and was cutting off my circulation. She saved my feet/purchase!! The woman with the mushroom shirt was very nice too so was the manager. Yesterday’s staff was excellent too! GREAT SAVINGS AND DEALS HERE - The whole staff is very friendly and I would definitely recommend to anyone.

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Questions & Answers

I tried placing order it will not take my address or credit card, can you help?

Shoe Dept. Encore | Sep 19, 2022
Nancy Byrd-Zaring | Sep 19, 2022

I shop in store, not online. Sorry

Where is my refund?

Shoe Dept. Encore | Sep 19, 2022
Shoe Dept. Encore | Sep 19, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 19, 2022
Shoe Dept. Encore | Sep 19, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 19, 2022
Shoe Dept. Encore | Sep 19, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Do they take returns

Brandi McEntee | Oct 19, 2020
meek miles | Oct 19, 2020

Yea as long as you got the receipt an ain't more than 30 days

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