Glendale Housing Authority

DARC_STARR

Completely unprofessional. Calls are not returned. Resort to emails after talking to a supervisor and questions are not answered. Major errors in their work. Supervisors are complicit with subpar and disrespectful customer service from employees. They don't work well with my complex either. After seeing reviews from this site and others I understand I am not the only one dealing with the incompetence. Just because people are low income doesn't mean they deserve lackluster, incompetent, unprofessional service. If HUD is aware of this they should do an overhaul and sensitivity training. Not only that, they need an overhaul of their entire system it's obselete!

Chris Brown

My name is Ericka and i've been on Glendale waiting list since July of 2016 and have been struggling since that date. I've been a roommate for a few years because living on your own here without help or section 8 or public housing is near impossible. I check periodically my emails, update any address or phone numbers that may change and haven't received any updates at all. I've been homeless and updated that information about that, no return email, no letter confirming they even got the update.You do get a confirmation # when you leave a email but still no email back with answers to questions i had. Calling seems useless because they never know anything or you get a different extension to speak to another person but no answer no phone call back. When finally spoke to someone they had no information about me or my children in file. I gave a confirmation # to when i filed and it was found some kind of information about my application had i not gave them that i probably would of got brushed off like so many before me and sure people after me have got a place to live i guess you have to be a name they pick out a hat because it seems so unfair that information about your application is never available. I entered a lottery and wasn't picked and it amazes me they can pick out a lottery but can't pick from a long list people have waited for for many, many, many years. Alot of single mothers and fathers need help in a severe kind of way but seems we have to just suffer untill it's decided when or if we ever get picked to have a home to provide for our children. I suppose they'll never know because they have a home to go to. I keep the faith that people do there job and put people in homes sooner then later.

stella Almanzar

Professional and friendly staff

Tamiyah D

I applied for the lottery & was told I’d have to wait 4 weeks & it’s well over 4 weeks ! Still haven’t heard anything .