Haven Health Phoenix

Category: Nursing home in Phoenix, Arizona

Address: 4202 N 20th Ave, Phoenix, AZ 85015, USA

Phone: +16022643824

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Block Wall

Oct 6, 2022

I've been to three assisted living facilities this year. I have had good experiences at each of them. But the past two I must say I've also ran into some thorns like on any 🌹. I would like to take a moment to say thank you to Lee who works here. He has been tremendous in his care. I appreciate his zest to find solutions and getting back back to my needs in a timely fashion. So the overall feel here is very positive and I look forward to getting better while I am here. So as I spend more time here I will report and definitely give somebody an overall better perspective of what to expect when arriving.

Linda Reinke

Oct 2, 2022

I’ve been here for about 2months I’ve had nurses who were guys. Their names are Lee and Tomo ( not sure how to spell his ) and Lina. And then my day nurse Cerenity (I think that’s how it’s spelled ). Those 4 are awesome. There are other nurses that are awesome But those 4 I’m going to miss the most. When and if I have to come back I hope to have them. Also, the CNA’s need to make sure that they are careful with the patient. See where they hurt first before they start helping them . Sometimes it does take the CNAS awhile before they answer the call button, but they could either be busy or there’s just not enough help. Also whoever is in charge of the kitchen should be ashamed of the food they give. It’s terrible. If I have money I have food delivered to me. So there is only one nurse that I don’t agree with but one out of all the rest, I would definitely come back here. Thanks again for hearing what I have to say! The first one is raw fries and next one is lasagna ( Does that look like lasagna?????? ) I know they have a lot to get it done buy at least have the food cooked).

Rita Long

Sep 15, 2022

I would like to especially recognize these people Amber and Jackie, Jacob, Crystal, Latisha, Val, Tunko, Shari, and Lena these people went above and beyond for me and made my stay enjoyable.

Efren Durazo

Sep 13, 2022

My Dad was sent here after his stay at the hospital. My said everyone at Haven Health Phoenix was really nice and they treated him very well. I want to thank all the staff at Haven Health Phoenix for taking great care of my father.

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Questions & Answers

What are the visitation hours policy

Cameron Sanders | Oct 20, 2018
Eddie Carter | Oct 20, 2018

I believe it is 7 to 10 but of course each situation handled delicately.

Do you contract with the V.A.?

Jeane Zavorka | Oct 20, 2018
Jeff LeRoy | Oct 19, 2021

Unfortunately we are not contracted with the VA. Thank you for asking though!

Why don't.you have pictures of the rooms what are you hiding

J Graham | Oct 20, 2017
Casey Ivancich | Oct 20, 2017

Hey thanks for asking. In all honesty we don't have anything to hide. We are proud of our facility. We have cleaned up the facility and have spacious rooms that look and smell clean. Come for a tour anytime. I tell people to come tour unannounced as they will see the facility and employees as they are. Hopefully that answers your question. Not to mention, we will have a remodel of the facility, coming soon! On cm's.gov our quality at 4 stars and that is up from the 1 star and that is within a year with new ownership. Great things are happening!

How many visitors can come to visit

Alberta Cruz | Dec 23, 2021
Daniel Zapata | Dec 23, 2021

Two visitors per room at a time. More than two can meet in the dining room. Masks required.

I have a lot of adult diapers and i want to know if you accept diaper donations?

eden ortega | Oct 20, 2019
Patricia Ortiz | Oct 19, 2020

If they don't I can always use them for my father

Can you smoke cigarettes there?

Tracy Horton | Oct 20, 2019
Ashley Jaurigue | Oct 20, 2019

Yeah but they take your cigarettes and give you 2 every smoke break

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