NJM Insurance Group

Category: Insurance company

Address: 301 Sullivan Way, West Trenton, NJ 08628, USA

Phone: +18002326600

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

D Lane

Oct 18, 2022

NJM is the insurance company for our home owners insurance for home owners insurance. After filling our first claim our experience was seamless and very professional. Njm responded quickly and handled our claim within a reasonable amount of time for us to get necessary repairs completed.

Lana Rae

Oct 17, 2022

Walked in, and requested a print out of current card. Was in and out in less than 10 mins. Very friendly staff

Daniel Mota

Oct 15, 2022

No problems with them .

Kristin Mark

Oct 14, 2022

From a dealership's perspective, NJM is the hardest insurance agency to deal with. I have 20 years experience and I look forward to dealing with NJM the least when one of the customers I am helping brings in an insurance card with NJM on it.

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Questions & Answers

I do not want to be charged a service fee each month, I pay on my online bill pay, I do not feel I should be charged 3$ a month.

Patricia Kelly | Oct 20, 2018
Ellen Marcakis | Oct 20, 2018

You might want t to call and find out how you can avoid the 3 dollar service charge.

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Can I pick up a check directly from this office

Cheryl Varjabedian | Oct 19, 2020
NJM Insurance Group | Oct 19, 2020

Hi Cheryl, if you would like to pick up a check from our office it would best if you give us a call directly at 1-800-232-6600, so we can discuss this with you. -Jessica

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can i just go into the main office and get a copy of my insurance card? and if so whats the hours?

Tamika Higgins | Oct 20, 2019
William Dickson | Oct 20, 2019

Their the best...hands diwn

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Do you have to be a state employee to get coverage

Christopher Schmidt | Oct 20, 2019
Contessa Nowacki | Oct 20, 2019

Not any longer, NJM is now offering coverage to everyone.

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What is NJM insurance number for registration

Janet Piscatelli | Oct 19, 2021
NJM Insurance Group | Oct 19, 2021

Hi Janet, thank you for your interest in NJM! You can call us at 1-800-232-6600 from 7am to 9pm Monday–Friday and 8:30am to 4:30pm Saturdays. Thanks. –Joe

Do I need a perfect driving record for the past 5 years in order to apply for car insurance through NJM?

Andy Mathisen | Oct 19, 2021
J VG | Oct 19, 2021

I don't know, but you could call them and ask.

Do I need a perfect driving record over the past 5 years in order to get NJM car insurance?

Andy Mathisen | Oct 19, 2021
NJM Insurance Group | Oct 19, 2021

Hi Andy, our underwriting guidelines do have requirements associated with driving record, but a perfect driving record is not required. When you're ready to get a quote you can go to our website at https://www.njm.com, or give us a call at 1-800-232-6600 from 7am to 9pm Monday–Friday and 8:30am to 4:30pm Saturdays. Thanks! -Joe

What other insurance do you offer i.e. homeowners, motorcycle, pleasure water craft (motor boat) , please?

Luke Nasta | Oct 19, 2020
Kween Purvis | Oct 19, 2020

And their customer service is superb.

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My wife no longer drives-how do I remove her as an authorized driver on my policy?

Bernard Blatt | Oct 19, 2020
A Sue | Oct 19, 2020

If she has a license and lives in the home with you, you cannot remove her. Regardless if she drives or not.

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How do I change the drivers covered by this policy?

Bernard Blatt | Oct 19, 2020
NJM Insurance Group | Oct 19, 2020

Hi Bernard, you can give us a call at 1-800-232-6600 and one of our representatives can assist you with this. -Jessica

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Can I add a vehicle online?

KELLY METAL | Oct 19, 2020
NJM Insurance Group | Oct 19, 2020

Hi Kelly, yes you can add a vehicle online by logging into the desktop version of your Manage Your Own Policy account. If you don't have an account you can sign up for one by visiting https://www.njm.com/apps/css/login. If you have any questions just give us a call at 1-800-232-6600. -Jessica

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is my house siding covered by my insurance

KLAUS NEHREN | Oct 19, 2020
NJM Insurance Group | Oct 19, 2020

Hi Klaus, it would be covered if something happened due to a named peril. If you have more questions please give us a call at 1-800-232-6600. -Jessica

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e mail to cancel commercial auto insurance

michael driscoll | Oct 19, 2020
patrick amato | Oct 19, 2020

Always call to make it official and sometimes that's not enough

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Does NJM offer discounts on insurance on cars driven seldomly

RICHARD kaltenbach | Oct 19, 2020
Cetin Comlekci | Oct 19, 2020

One thing I can say they are always helpfull.

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If i move out of new jersey do I need to find a new insurance company?

Steve Machuga | Oct 20, 2019
Narayanan B | Oct 20, 2019

I moved out to PA and was still able to retain their great services. There were some differences in coverage and my premiums came down further

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If I purchase a car in Florida from a private owner what type of license plates are needed to drive it to New Jersey for registration?

DANIEL DESILVESTRO | Oct 20, 2019
NJM Insurance Group | Oct 20, 2019

Hi Daniel, it would be best to contact the New Jersey Motor Vehicle Commission to answer your question. -Jessica

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Does njm have auto coverage in virgina

David Uhl | Oct 20, 2019
William Dickson | Oct 20, 2019

No

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How to change to full coverage

Latoya M. | Oct 20, 2019
NJM Insurance Group | Oct 20, 2019

Hi, you can update your coverage by giving us a call at 1-800-232-6600 Monday–Friday from 7 a.m. to 9 p.m. or Saturday from 8:30 a.m. to 4:30 p.m. -Jessica

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Can you get auto insurance with a salvage title?

Betty Dennis | Oct 20, 2019
NJM Insurance Group | Oct 20, 2019

Hi Betty, thanks for your question! NJM does provide auto insurance for salvage vehicles which are titled and registered in New Jersey. You can get a quote on our website at www.njm.com or by calling 800-232-6600.

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Is this Insurance company open on Saturdays?

Tommy Payne | Oct 20, 2019
NJM Insurance Group | Oct 20, 2019

Hi Tony, yes we are open Saturdays 8:30 a.m. to 4:30 p.m. We're also open Monday–Friday 7 a.m. to 9 p.m. -Jessica

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Do you offer coverage for Colorado

Gary Wilson | Oct 20, 2019
Darria Berry | Oct 20, 2019

Jessica said that they dont coverage in colorado..she knows because she works at NJM..sorry🙄🙄

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What if my payment has to be late? Is there a grace period for auto insurance

Angela Webb | Oct 20, 2019
Darria Berry | Oct 20, 2019

Yes they do have a grace period! just dont wait to late.call to see if you can change your payment date..just beware that they can cancel your policy if you continue to make late payments..just watch out👁

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I am going to rent a car at the Tampa,fla airport. Do I need to subscribe to their extra insurance or am I covered under my present policy with NJM Walt Galanowsky

Walter Galanowsky | Oct 20, 2019
Contessa Nowacki | Oct 20, 2019

You are covered under your policy as long as you have full coverage. Now if you have moved to Florida than you would need to call us.

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How much more would it cost to add my 16 yr old to my policy?

David Lemongello | Oct 20, 2019
Ryan Crosby | Oct 20, 2019

Yea much cheaper and good customer service..they are a local company

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Do you insure homes and autos in Pennsylvania

harry | Oct 20, 2019
David Doe | Oct 20, 2019

Yes

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The hours that are posted when the agency is open are telephone hours only. It is not possible to reach supervisors when one needs them. I am truly disappointed in the service that I have received in connection with my claim this past week.

Tatiana Durbak | Oct 20, 2019
William Dickson | Oct 20, 2019

I'm very sorry to hear that I've never had a problem at all with any claims I only had one but it was handled tremendously sorry you're having a problem but they're still the best insurance company in the world

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How can I closed my account

Neith Bryan | Oct 20, 2018
William Dickson | Oct 20, 2018

Dont pay...😁 In person. ,phone,on line...?

How do I arrange for automatic withdrawal for my next payments of auto, umbrella, and home insurance If I need forms to sign, can I access them on line and print them?

Geraldine Mc Guire | Oct 20, 2018
Ryan Crosby | Oct 20, 2018

Your going to want to contact njm directly I'm not sure anyone on here can answer thag

I will call directly for clarification, BUT...does anyone happen to know if NJM homeowners discriminates against covering any particular breed of dog? Specifically bully breed dogs.

dani b | Oct 20, 2018
NJM Insurance Group | Oct 20, 2018

Hi Danielle, we have implemented a rating plan that considers dog ownership and breed, along with many other factors, to rate primary homeowners policies. These changes will affect NJ Homeowners renewal policies with an effective date of September 1, 2017 and later. If you would like to speak with someone about your policy specifically, we would be happy to do so. Just private message us with your phone number and policy number and I will have someone reach out to you. Thank you! -Nicole

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Does my insurance policy cover a car rental?

Kristen Chilton | Oct 20, 2018
Leo Brunetti | Oct 20, 2018

Your best best is to call and speak with a representative so that can look at what coverages you have and how those coverages would extend to a rental. It also depends where you are renting (within the USA vs outside the usa).

I'd like to remove a vehicle from my policy. Can I do that online?

Richard Tony Kauffman | Oct 20, 2018
Ram Ghase | Oct 20, 2018

As per my knowledge..no you can not do it online.

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