Freedom Mortgage - Call Center Mount Lauren NJ

Elsa perez

I just came to check comments cus this company is giving us hard time like others mentioned here and I am going to sue this company. I cant believe everyone is facing same problems and no one did anything.

Eduard Barsky

If I could leave no stars I would have. They complete compromised my credit score by unreasonable and unnecessary reporting to the credit agencies of "delinquent" account. I am a new customer and not by choice as they bought my previous mortgage account and failed to inform me They had sent mail to the incorrect address and did not bother to verify even after the mail was returned to them. The payments were made within the allowed period of time upon learning of the issue and confirmed with their representative that report will not be initiated since the payments were made. In reality they did send report, hence ruining my credit score. If you have choice find other lander.

Peggy Priest Coleman

I received a phone call from Freedom mortgage and asked if I would be interested in lowering my interest rate oh, this is kind of a herd of especially when there wasn't that much money involved in the transaction itself and no out-of-pocket expense for me. I was very grateful. Sounded good at the time, but now it take I consideration it added more years, they lied about no fee. It wasn't the best decision I'd ever made. Sept 2022

Michael Schaub

My Mortgage was recently transferred to Freedom. I received a bunch of notifications reminding me of the transfer but nothing to setup my account and make a payment. I finally received an email to activate my account on 7/21 but needed my Loan Number, which I didn’t have. My Statement came on 7/23. I was able to create my account and was met with a “Past Due” status. If you’re going to buy someone’s mortgage, be a responsible business and send the information in advance of their loan due date; not three weeks past due and claim the client is responsible. I don’t have a choice in who owns my loan, but I will never use Freedom purchasing a home in the future.