Quest Diagnostics

Alina West

I signed in at 12:22p as a walk-in on the kiosk! The tv said serving 0 and 7 appointments within the next hour….. 1230 comes she calls a gentleman’s name he is outside smoking I ask her if she wants me to get him she says no let him smoke…why you can take someone else? The place is empty….she walks in the back he comes back in sits down she comes back says a name it’s not him his paperwork is wrong she tells him to call the employer and fix it. I ask her if I can go to the bathroom I have to go really bad. She says your appointment isn’t until 1pm I said I’m a walk-in I didn’t have an appointment. She said if I take you now it messes up everyone else. A lady walks in had an appointment for 1240 she takes her right away, as the 1230 appointment is making calls and smoking again. The lady tells her she made an appointment this time because she had to wait so long last time. The worker laughs and says yup some people have to learn the hard way! So she purposely was making me wait. Then her coworker came back from break starts to help me try’s to explain the system. Still doesn’t make sense they don’t take walk-ins period! The coworker said if we take you it pushes someone’s appointment to your time slot…ma'am your 1230 is still trying to figure out paperwork I could have been done while he was trying to figure out his paperwork before your 1240 came in…. Now that he messed up everyone’s appointment gets pushed back obviously because he wasn’t ready at 1230. Not everyone’s life can be scheduled don’t advertise you take walk-ins if you don’t and you purposely make them wait.

Cynthia Scott

On 9/28/2022 I Cynthia S a woman if color had a schedule appointment at 10:40 am. I checked in at the at 10:30 am. I informed a the white woman behind the desk of my schedule time. She stated I need to wait. After I checked in two more white women came in with out an appointment went in before me. Any woman or man of color should not go to the Quest diagnostic. The address is

Michael Tyman

Went for pre employment drug test .. site clearly says .. walk ins ... No appointment needed .. was greeted at 8am by the rudest individual I've ever experienced. Will be going to another site for my test ..

Cassondra Hyden

This office the staff are rude laughing behind my back trying to be slick. Long story but short