JOANN Fabric and Crafts

Miriam Aguilar

I love this place! For me! Good place Good service and great stuff!

Helen Johnson

Salesperson was very helpful

Kim

I just left there at 3:00pm today 9/14 and not one person working the registers was polite. A woman was arguing about not getting something she ordered for curbside pickup with one cashier while another is chiming in to the manager about how she picked the order and she knows what she put in and that the woman thinks she paid for something she didn’t get. The women said she didn’t appreciate that and that cashier starts talking under her breath to the customer she was helping. Then they’re telling her she shouldn’t have been charged if it wasn’t picked but the lady was telling them she was and that it wasn’t pending. “Well maybe your bank is different.” She wouldn’t have been charged though right?…. Then my cashier never said hi, never answered how she was doing when I asked, never asked for a phone number for rewards and coupons, never said thank you and never said have a nice day back like I said to her. Another cashier was telling a lady “well be patient” when the screen didn’t come up to swipe the card. I saw the look that customer gave and clearly she didn’t like it. The three of us all walked out with annoyance on our faces for what just happened in there. I get people are short staffed. The staff you DO have doesn’t need to be rude and condescending. Cashiers were rude and the one manager who was fighting with the lady was too. You’re store is way overpriced to be giving people bad experiences.

Theresa Paone

Lots of great fall fabric