PenTeleData

Category: Internet service provider

Address: 540 Delaware Ave, Palmerton, PA 18071, USA

Phone: +18002813564

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

melody harnly

Oct 3, 2022

Worst pic on Sundays. That should be a good night to have quality shows on.

Toni Curry

Jul 9, 2022

The customer support is always very very nice BUT the tech support is another story. Not helpful and rude.

Richard Sunday

Jun 10, 2022

Excellent service, friendly people

greg bernet

Apr 3, 2022

Since I only do volunteer work, I just put up with PTD's poor service as an annoyance, but if I were in a business, I would be OUT of business if I relied on PTD for anything really important. I often have had problems in trying to compose an email and trying to send it. I see a message saying "there was a problem" and then the whole system freezes---I can't close anything, open anything, or even sign out. I have to turn the computer off and then try again to open the site, only then find multiple iterations of the same email in my "Drafts" folder (anywhere from a couple to one time when there were 30 versions of the same draft email)! I am also unable to receive emails sent to me through another address with my volunteer organization. Our tech people assure me that the problem is on PTD's end, and they are probably correct since G-Mail has no problem in having these emails transferred to their individual addresses. When I called PTD customer service, they were not helpful, telling me the problem was on our end. Again, I checked with our tech staff and they said it was not and they referred me to the website PTD was sending me for information on the rejected emails. The information on that site hadn't been updated in 6 months to one year!! A person with whom I correspond regularly has all their emails going immediately to the "Spam" folder, even though I have listed that person's email address under "Trusted Addresses." And fairly recently, when PTD revamped their email service, they wiped out all my contacts. In short, if you rely on an email server for your livelihood, do not use PTD.

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Questions & Answers

does penteledata service single family homes

gene pinson | Mar 23, 2022
Rick Thomas | Mar 23, 2022

Also thru Service Electric.

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I have been hacked. People in my contacts are getting an email that says " Hi, it's been a hectic few months but I'm doing well. Hope you are also. Can I ask you a favor?" This is not from me. I have been hacked. What do I do to stop this?

Timothy Plotts | Oct 19, 2021
Michael Vuister | Oct 19, 2021

Change your email password and security questions.

I want to change my IP address because of ddos attacks can I do this without calling?

Kimberly Robinson | Oct 19, 2021
Kelsey Plokhooy | Oct 19, 2021

No I am pretty sure that you have to call for this. Just call and ask to be transfered to tech support. Open 24/7

I recently rec an email stating that I need to log into the link attached to this email to update my account. Is this request legitimate?

George Abline | Oct 19, 2020
Frank Molenaar | Oct 19, 2020

Most likely not. That sounds like a phishing email to me. When in doubt give them a call and they will verify.

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How big of an attachment can you send thru email

Robert Simon | Oct 19, 2020
Michael Vuister | Oct 19, 2020

25MB. See https://www.ptd.net/help-desk/email-communication/email-faq#content-374

how do i find old emails

joy Meyer | Oct 20, 2019
Hunter | Oct 20, 2019

Penteledata doesn't control your emails, you should ask the support of the company who's email service you use, like Google or Yahoo.

Forgot my password. Can't get my emails on my new phone. How do I reset my password.

Gina Otoole | Oct 20, 2019
Connor H. | Oct 20, 2019

Call the support line and ask for customer service

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I don't have a PTD account. Why do they know my name and saying about infragment on my phone? Confused

CeCee Bae | Oct 20, 2019
MJ Canary | Oct 20, 2019

Are you sure you don't have one? If your cable company partners with PTD, you have a PTD account as they handle the Internet service issues.

What speed do I get living in Mount Carmel Pa 17851 cable internet

Pretty Little Panko | Oct 20, 2019
Michael Vuister | Oct 20, 2019

Contact your cable provider - perhaps secv.com. PenTeleData supplies the Internet through them.

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Are giveaways real?

Ernest Becker | Oct 20, 2019
Shannon Kunkle | Oct 20, 2019

What giveaways?

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Is service interupted in douglassville pa

Rodney Breyer | Oct 20, 2019
Shaii Scene | Oct 20, 2019

You are best off giving them a call. They do not have anyone designated to give replies via Google.

Are u in the snydersville area of monroe county?

Kathryn Longo | Oct 20, 2019
Team Spiff | Oct 20, 2019

Yes

Do you service sun valley

Michelle Loper | Oct 20, 2019
Ed Condon | Oct 20, 2019

If you're referring to Sun Valley in Tunkhannock, they do service the area!

How can I change my email address and password?

Joyce Aston | Oct 20, 2019
Jessica McKeown | Oct 20, 2019

You would have to call in and have customer service do this for you. They're available 24/7.

How do I get another email . I'd like two

Terry Bono | Oct 20, 2017
Andrew Hollywood | Oct 20, 2017

You should get multiple email address with your account. Call them and ask. I bet it's free

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