Atlantic City Electric

Maura Fellman

Really the worst. Moved into an apartment where the previous tenants moved out without disconnecting and owed a bill. Went through 4 different people giving me different/ same answer. The previous tenants average electric use over 2 or 3 months was like 900$ so in order to get new electric we had to pay a 900 deposit BASED ON THE PREVIOUS TENANT BILL. PLUS A NOTARIZED LEASE. Then my bf goes 2 the electric company in person and they said oh no just open a new account with a lease. JUST NOW WE GET A BILL FOR 1000 97 $PLUS 930 DEPOSIT THEY TOLD HIM IN PERSON THEY WEREN'T GONNA DO. So now we gotta pay 1000 by July 1st when previous on the phone they told us it could be spread out over 3 or 4 months. YOU GUYS ARE THE WORST, INCOMPETENT, LYING SACKS. PUNISHING NEW TENANTS BECAUSE OLD TENANTS DIDNT PAY. AND THEIR USAGE "450 MONTH "SUPPOSEDLY WAS BECAUSE THEY DIDNT PAY THEIR ELECTRIC BILL MONTHLY. THAT WASN'T THEIR TRUE USAGE. IT USED TO BE 200$ FOR A NEW ACCOUNT DEPOSIT..NOT BASED ON PREVIOUS TENANTS USAGE.

Danielle Osbourne

I’ve had the displeasure of dealing with the deceptive and dishonest customer service representatives at Atlantic City electric. Truly a horrible company to leave a family without power in the midst of freezing temperatures and continuously give the run around. I’ve never been more grateful for a call being recorded because it will show Atlantic City electric’s customer service representatives each telling different stories of what their “records” show all within a time span of minutes of each other. If their “records” can fluctuate and differentiate within minutes, I can only imagine how inaccurate that are with their ridiculous billing.

Denise Dawson

Customer service is nonexistent with them. They mis read your meter regularly but they assist they didn’t make the mistake. They know they can get away with poor customer service. They are like Comcast. If we had the options for electric companies I’m sure they would have better service.

Ameer Kubba

Poor customer service RUN AWAY!!!!